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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,801 Reviews

1,801 Reviews of Lynn Layton Chevrolet - Service Center

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December 13, 2023

Mike went out of his way to accommodate me, and made sure I got the service that I needed More

by joeflack1969
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Hi Joe, and thank you for this great review! We're happy to hear that Mike took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Awesome experience Best service I ever had was greated and taken care of by a great service team More

by swageo
Recommend Dealer
Yes
Employees Worked With
George
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

I had fast and efficient service I was in early and had a very short wait More

by DREAMHIGHBABY
Recommend Dealer
Yes
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Everyone was very helpful. It took a long time but the service was good. Good More

by waldrepjames9
Recommend Dealer
Yes
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Dec 14, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

I was on a tight schedule, service writer made sure my vehicle was ready on time More

by Redhamptonelectric
Recommend Dealer
Yes
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Dec 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 12, 2023

Horrible they didn’t tell me my car would be there for days and still haven’t check my car horrible More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Danielle, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

December 10, 2023

Always to notch in sales and service. Service staff is always helpful and very knowledgeable. More

by clearwater68
Recommend Dealer
Yes
Employees Worked With
George
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Dec 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

December 10, 2023

Alway professional. Staff is always friendly. Hope to buy my next vehicle from Lynn Layton More

by byronburden63
Recommend Dealer
Yes
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Dec 12, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again, Byron! Sincerely, The Lynn Layton Chevrolet Team

December 10, 2023

What could have made my experience better was more communication to me about the state of my car. I would have liked to hear from the dealership a brief daily report of what happened with my car that More

by JXKAWAL
Recommend Dealer
No
Employees Worked With
Ben Thrasher
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Dec 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

After finding truck issues Ben kept me in the loop for progress. That was a big help for me because I didn't want to rent car for extra days. He also explained everything they did in terms I understood. More

by CAMSHARRIS100
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Cam, it’s great to know that Ben provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Lynn Layton Chevrolet Team

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