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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,801 Reviews

1,801 Reviews of Lynn Layton Chevrolet - Service Center

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December 17, 2023

Every thing was done professionally and in a timely manner. Work was performed and had me on my way without interrupting my schedule. More

by sjbrooks
Recommend Dealer
Yes
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Dec 19, 2023 -

Lynn Layton Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 16, 2023

Had a problem with a brand new automobile. Felt like it was somewhat dismissed. The first time we to it in, the real problem was not even documented. More

by PPBASTIN
Recommend Dealer
Yes
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Dec 19, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Lynn Layton Chevrolet Team

December 16, 2023

Greatest dealership in the state of Alabama! Great service, great people, great vehicles. Ben was very helpful and knowledgeable! They got me in and out and back on the road again! More

by sisuggs6
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Layton
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Dec 19, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ben was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

December 16, 2023

Very pleased with everything. Service manager started on the car right away. It took 15 minutes to install a new battery. Great job Lynn Laytons. More

by Peter T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Lynn Layton Chevrolet responded

Peter, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lynn Layton Chevrolet Team

December 15, 2023

Poor customer service George has a nasty attitude probably won’t be coming back again More

by teedi.mcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Teedi. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

December 15, 2023

Very efficient, informative. Eager to get me in service. Made sure I got my vehicle back by the time I requested. More

by Kmckelvy58
Recommend Dealer
Yes
Employees Worked With
Gary Ray, George Swann
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

December 15, 2023

Top of the line. I drive from Huntsville to avoid the dealer here. Lynn Layton has always been the best dealership in North Alabama. More

by RDHOLLAND
Recommend Dealer
Yes
Employees Worked With
Dan?
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review and for traveling to Lynn Layton Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

December 15, 2023

Very good prompt service. Nice waiting area and service writer was nice. Truck was brought to front of dealership for me. More

by Jimmy.marsh4
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Jimmy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Great dealership always love going to the Decatur store great people always making sure I’m taking care of. More

by Fcurtis62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

It was a great experience and at a low price with the coupon Thanks for the excellent skills that was given More

by tracy.dukes1
Recommend Dealer
Yes
Employees Worked With
My husband brought my truck
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Tracy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lynn Layton Chevrolet Team

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