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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,738 Reviews

1,738 Reviews of Lynn Layton Chevrolet - Service Center

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March 07, 2025

Everything was great. Sales person was very nice and helpful and Tyler Wilson did everything he said he would. Will bring my future business here and tell everyone how awe More

by deblawleral
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that everything was great and that Tyler provided you with excellent service. We appreciate your willingness to share your experience and look forward to seeing you again at Lynn Layton Chevrolet for your future business. Enjoy your new vehicle! Sincerely, The Lynn Layton Chevrolet Team

March 07, 2025

It is ok they do the job they are there to do. Wait was not bad. More

by HUTTOROCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We appreciate your experience with us at Lynn Layton Chevrolet. It's great to hear that you found our wait time manageable and that we completed the job for you. If there's anything more we can assist you with, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2025

Everything was great! I have completed this survey 3 times for the same service this is rediculas More

by hollie.tersigni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lynn Layton Chevrolet responded

Thank you for the five-star rating, Hollie! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2025

The minute I walked in George took care of me. Asking all the right questions… pulling my truck in the bay and explaining everything that would be done. Great Job George!! More

by DAMON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that George provided you with excellent service by taking the time to explain everything regarding your truck. At Lynn Layton Chevrolet, we strive to ensure every customer feels cared for and informed. We look forward to seeing you again next time! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2025

They were polite very professional an seem to be concerned about fixing my problem an the place was clean More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lynn Layton Chevrolet responded

Thank you, Ken, for your wonderful review! We truly appreciate your kind words about our professionalism and cleanliness at Lynn Layton Chevrolet. We're dedicated to ensuring our customers leave satisfied, and it's great to hear that you felt we were concerned about addressing your issue. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

March 05, 2025

I have three recommendations that are needed to improve service: 1. Ability to track ordered parts status. I can order a part from an auto parts store and have status of its shipping and delivery date. More

by RLH
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us regarding your experience at Lynn Layton Chevrolet. We understand the importance of tracking ordered parts and how frustrating it can be not to have that information available. Your insights about timely follow-ups for repairs and the need for better communication from our Service Manager are invaluable. We appreciate your recommendations and assure you that we are committed to improving our services. Please feel free to reach out to us directly if you have further concerns or questions. Your satisfaction is important to us, and we are here to assist you. Sincerely, The Lynn Layton Chevrolet Team

March 05, 2025

Lynn Layton’s service department is always courteous and professional. Got me in and taken care of in no time without having an appointment. More

by DKERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Lynn Layton Chevrolet could assist you promptly and with professionalism. Your kind words motivate us to keep delivering great service. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 05, 2025

George is always fantastic, the team gets me in and out quick. Excellent customer service More

by dwinsett56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent customer service and that you were in and out quickly. We appreciate your kind words and look forward to serving you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

March 02, 2025

I took my car in for an oil change and asked them to check for any vibrations. After the inspection, they called me saying I had damage to my muffler, which didn’t make sense. They charged me $150 for l More

by abubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience regarding the diagnosis and the charges you incurred during your visit to Lynn Layton Chevrolet. We strive to provide accurate assessments on all vehicles, and it's disappointing to hear that we did not meet your expectations. We appreciate your feedback, and we encourage you to contact us directly so we can discuss this matter further. Thank you for bringing this to our attention. Sincerely, The Lynn Layton Chevrolet Team

March 01, 2025

Always fair price and honest folks. Mike in the Sevice department is the best around. More

by RANJOHNSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the fair pricing and our honest team at Lynn Layton Chevrolet. We're thrilled to hear that Mike in the Service department made such a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

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