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Lynch Toyota
Manchester, CT
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 281 reviews
August 01, 2016
The best Toyota parts salesman I've ever seen. I own few Toyota Avalon, sienna and leuxus for my company uses . we all ways need parts to maintain our vehicles. since 2006 I known Joe Manyon he was I own few Toyota Avalon, sienna and leuxus for my company uses . we all ways need parts to maintain our vehicles. since 2006 I known Joe Manyon he was working at Hartford Toyota and he open account for us when he start working with Lynch Toyota we all came to Lynch Toyota for our parts and services because Mr. Manyon have way more knowledge about the parts he is the best adviser and save a lot of time. We do appreciate Mr. Manyon help and hard working. More
by Abdul Qadir
Employees Worked With
Joe Manyon
July 29, 2016
Excellent customer service by Joe Manyon I own 2015 Sienna and couple of Lexus cars and get services at Lynch. Also I always try to buy the parts from them. Most of the time Joe Manyon is my I own 2015 Sienna and couple of Lexus cars and get services at Lynch. Also I always try to buy the parts from them. Most of the time Joe Manyon is my main contact at Parts department. He is always very co-operative and friendly. Also he has good knowledge of all the products. Actually I used to go to Hartford Toyota when Joe worked there and as he joined the Lynch Toyota, he asked my to come here. So many of my friends also got introduced to this dealership because of him. More
by autaxi
Employees Worked With
Joe Manyon
July 28, 2016
A good place to buy It's a nice place to buy. I went to buy a RAV4 hybrid and was treated well. Although I didn't buy on price point but sales person (Audrin) was nice an It's a nice place to buy. I went to buy a RAV4 hybrid and was treated well. Although I didn't buy on price point but sales person (Audrin) was nice and our conversation went very well. I would recommend Lynch for their customer satisfaction specially Audrin. They believe in making long term relationships instead of quick sale. More
by Ashish
Employees Worked With
Audrin Desardouin
July 05, 2016
Repeatedly returned toyota carolla with a dead battery. My 83 year old mother started having problems with her new toyota carolla not starting. . She brought the car to Lynch Toyota more then a half dozen My 83 year old mother started having problems with her new toyota carolla not starting. . She brought the car to Lynch Toyota more then a half dozen times a couple of the times for multiple days for them to attempt to resolve problems. Each time they couldn't find anything wrong saying battery was fine too. They proceeded to tell my mom she was not driving the car enough when she would go to church she would 2 miles away and drive another 20 Xtra miles to charge her battery. She would be letting car run in driveway for a half hour at a cli at their suggestions it was her fault. This car was bought so she would have a safe, reliable vehicle. At one point they gave her a hard time saying she didn't buy the car here. They refused to give her a rental while being looked at for multiple days. After months with this craziness going on we decided to report card as lemon. I talked my mother into giving a different dealer a chance before we filed. We went to Hartford Toyota and they immediately put a new battery in saying the battery was NOT holding a charge it was only holding 30%. Thank you Hartford Toyota for treating my mother with respect and taking care of simple issue of replacing a battery. 3 months and no issue. More
by Alan Emerick
Employees Worked With
Eric Chilcott, Gerianne Schneider, Andy Brown, Paul Nevins, Kevin Fitzgerald, Jan Bikernicks, Stephanie Dias, Lauren Deschaine, Mohammad Quraishi
May 28, 2016
Parts Department - Ben Caraballo Today I went to Lynch Toyota Parts Department to make a purchase. I was nicely greeted, helped without a wait, and was assisted with a detailed expla Today I went to Lynch Toyota Parts Department to make a purchase. I was nicely greeted, helped without a wait, and was assisted with a detailed explanation about my purchase by Ben Caraballo. Everything was done by him to ensure that I was a satisfied customer. Thank you, Ben Caraballo, for making my experience with the parts department a good one. Ellen W. More
by Elena W
Employees Worked With
Ben Caraballo
May 19, 2016
Sales manager Sean Cocola Took a 3 hour trip to dealership and once we arrived Sean informed the salesman we had to pay an extra 200.00 because of our tires! I stated to my dau Took a 3 hour trip to dealership and once we arrived Sean informed the salesman we had to pay an extra 200.00 because of our tires! I stated to my daughter lets go typical dealership and they accepted 100.00 instead! HOPE they spend it wisely they lost our business.The vehicle had 110,000 miles and the tires had about 20,000 NO WAY were they spending any money on NEW TIRES !!! John DiAntonio By the way had a great SALESMAN , Audrin probably the best I ever dealt with but the Manager wouldn`t run a business for me. More
by John D
Employees Worked With
Sean Cocola
April 29, 2016
Zero for Customer Service I've purchased 7 new vehicles from 6 different dealerships so far in my 40 plus years of driving . This was my first and last from Lynch Toyota of Man I've purchased 7 new vehicles from 6 different dealerships so far in my 40 plus years of driving . This was my first and last from Lynch Toyota of Manchester. I gave them a five star review for sales and am giving them zero for service. There is ZERO communication between the Sales Department and Service. There is ZERO communication between the scheduling staff and service. There is ZERO consideration for the customer. The first time I took my car in for service it was for defective rear seat belts. I was accused of allowing an animal to chew them up by two employees, one was the Service Manager, Ron Russo. Toyota has been recalling rear seat belts in RAV 4,s, but service was not aware of this. The second incident I had I was trying to schedule an appointment and the service employee, LuAnn, wasn't able to find any of my information in the computer. She told me to go find my VIN # and call her back. Someone had entered my last name and phone # into the computer incorrectly. This is why she couldn't find it. The Third incident was with a service supervisor, Gerianne,She couldn't find any information regarding my account because the service manager had not put notes into the computer. Mr. Russo left me a message that he was sorry, but he had tacked a note up on the cork board in his office that's why nobody knew what to do. The clincher is when I brought my RAV 4 in for service, I asked to speak to Mr. Russo. I had copies of all the recalls that I wanted to show him and talk about. He left me waiting for over an hour and a half. I finally went and talked to the Salesman that I had worked with on my purchase, Audrin and his supervisor. Sad thing is that there is Zero communication between these two departments. Once you buy ... good luck with service! More
by BarbH
Employees Worked With
Gerianne, Audrin, Ron Russo
April 22, 2016
A Good Day This was our first purchase from Lynch and we actually ended up purchasing two vehicles! Our experience with John was awesome. He was friendly, know This was our first purchase from Lynch and we actually ended up purchasing two vehicles! Our experience with John was awesome. He was friendly, knowledgeable and not pushy which was a huge plus in my book. Overall we felt very comfortable with him. I plan to tell anyone I know that is looking for a vehicle to go to Lynch and see John! We are very happy!! More
by toyosuvlovers2
Employees Worked With
Gerry Nellis, John Haggan
February 11, 2016
Above & Beyond! Had to have major repair work done on my 05 Tacoma and dealt with Kevin Fitzgerald from start to finish. I found him not only extremely helpful but co Had to have major repair work done on my 05 Tacoma and dealt with Kevin Fitzgerald from start to finish. I found him not only extremely helpful but concerned and personally involved the whole time.Could not recommend him more highly. Thanks so much! More
by daveoldtown
Employees Worked With
Kevin Fitzgerald
November 27, 2015
Smooth process This was my first time at Lynch Toyota as I live 45 minutes away, but recently stated working nearby It was a hassle-free experience with a very fa This was my first time at Lynch Toyota as I live 45 minutes away, but recently stated working nearby It was a hassle-free experience with a very fair trade in valuation and discount. Audrin and Nick were very pleasant to deal with as far as negotiating and Julie made the paperwork just as easy. Eduardo did an excellent job delivering the vehicle and explaining the basics to me in a reasonable amount of time. I was also pleased with the fact that the overage check for the registration was ready when I picked up the registration, not "when we get around to it" as I have experienced in the past at other dealers. Over the past 25 years, I have purchased 20 new vehicles; this purchase was one of more pleasant experiences. Hopefully their service department is as easy to work with. More
by jardlr877
Employees Worked With
Julie Olsen, Audrin Desardouin, Nick Saffioti, Eduardo Soares
