Lynch Toyota

Leased 2017 Highlander My wife and I leased our first vehicle from Lynch last week and are extremely pleased with the staff and the process. Our salesperson, Bill Emma, is My wife and I leased our first vehicle from Lynch last week and are extremely pleased with the staff and the process. Our salesperson, Bill Emma, is very knowledgeable, patiently explained all the features of our Highlander XLE, and had a low-key, no pressure approach. Bill and his staff were also able to quickly locate the vehicle of our choice in the color and with the features we wanted. Jason Knapp, the finance manager, walked us through the paperwork very efficiently and answered all of our many questions. Finally, Eduardo Soares, the delivery manager, spent an hour with us in the vehicle, walking us through all the features, and again, patiently answering our many questions. Several years ago we purchased two Camrys from Lynch Toyota and the staff back then was professional, patient, and service-oriented to the customer. They still are very much on their "A" game, and we would recommend them to anyone interested in buying or leasing a Toyota vehicle! Rick from Hebron, CT. More

Repeat customer Have been with this dealership since 2009--the best I've dealt with after leaving three others. Have been driving Toyota for over thirty years. Had Have been with this dealership since 2009--the best I've dealt with after leaving three others. Have been driving Toyota for over thirty years. Had excellent experience with Paul Certo who is new to Lynch. Very tuned in to the needs of the customers. Very personable. Also dealt with others who are familiar to me from past purchase of vehicles---Julie, Eduardo and Nick---all excellent. I always feel well-served at this dealership and the service department is great. More

NIGHTMARE EXPERIENCE. ON 07/05/17 MY TOYOTA SIENNA WAS SERVICED FOR VIBRATION WHEN BRAKING AT ANY SPEED. THEY ANALYSED THE PROBLEM AND ADVISED TO REPLACE THE PADS AND RESU ON 07/05/17 MY TOYOTA SIENNA WAS SERVICED FOR VIBRATION WHEN BRAKING AT ANY SPEED. THEY ANALYSED THE PROBLEM AND ADVISED TO REPLACE THE PADS AND RESURFACE FRONT DISC ROTORS WHICH I AGREED. POST THE SERVICE I DRIVE MY CAR FOR A COUPLE OF MILES BUT COULD STILL FEEL THE VIBRATION. I CAME BACK TO THE SERVICE CENTER FOR A RECHECK. THEY CHECKED THE VEHICLE AGAIN AND TOLD ME THAT THE VEHICLE NEEDS WHEEL BALANCING AND NOTHING MORE AND IT CAN BE DONE IN THE NEXT SERVICE WHICH WAS DUE 2 MONTHS AWAY. TRUSTING THEIR ADVICE I CAME BACK HOME. MEANWHILE I HAD TO MAKE A TRIP TO NEW YORK WITH MY FAMILY. ON MY WAY BACK TO CONNECTICUT THE FRONT AXLE STARTED VIBRATING WITH A LOUD NOISE. SENSING THERE WAS SOMETHING WRONG I PULLED MY CAR ASIDE AND DID A VISUAL INSPECTION. IT WAS SO SHOCKING TO SEE THAT 3 OF THE 5 LUG NUTS ON THE LEFT HAND SIDE FRONT WHEEL HAD BROKEN WITH JUST 2 LUG NUTS HOLDING THE ENTIRE WHEEL TO THE CAR. FORTUNATELY I HAD AAA ROAD SIDE ASSISTANCE AND THEY HELPED ME TOW THE CAR TO A NEAR BY SERVICE CENTER. BEING A LABOR DAY WEEK END I HAD TO LEAVE THE CAR BEHIND AND FIND A RIDE HOME FOR MYSELF AND MY FAMILY WHICH COSTED ME $210. IF I HAD IGNORED THE VIBRATION AND NOISE AND DROVE A LITTLE FURTHER ON CROSS COUNTRY PKWY I WOULD HAVE MET WITH A BIG ACCIDENT PUTTING NOT ONLY MYSELF AND MY FAMILY AT RISK BUT OTHERS ON THAT ROAD AS WELL. WHEN I PICKED UP MY CAR FROM THE SERVICE STATION IN NEW ROCHELLE WHICH COSTED ME $ 1362.62 FOR THE REPAIRS THE FOLLOWING WEEK, I WAS TOLD THAT WHO EVER FIXED THE NEW PADS ON MY CAR AT LYNCH TOYOTA HAD DONE A VERY VERY POOR JOB :-( I FEEL I PUT MYSELF AND MY FAMILY AT RISK FOR $ 251.51 AT LYNCH TOYOTA AND I HAVE DECIDED NOT TO VISIT THAT SERVICE CENTER AGAIN. I DON'T CARE EVEN IF THIS WAS A ONE OFF SITUATION BUT I CANNOT FORGET THIS INCIDENT IN MY LIFE NOR THE EXPERIENCE AT LYNCH TOYOTA ON 179-235 TOLLAND TPKE MANCHESTER CT 06042-0388. I PRAY THIS DOES NOT HAPPEN TO ME AGAIN OR ANYONE ELSE. More

Purchase John was great help when i need to by a new pre-owned car the the 2014 toyota camry is a great car i would recomend one to anyone I have only had mine John was great help when i need to by a new pre-owned car the the 2014 toyota camry is a great car i would recomend one to anyone I have only had mine for 2months and I love it Wallace R. Pierson IV More