Lynch Toyota

I wanted to share my recent positive experience buying a 2021 Camry Hybrid with Lynch Toyota. We stopped into the dealership to look at Camry's. I was pretty specific on what I was searching for from the 2021 Camry Hybrid with Lynch Toyota. We stopped into the dealership to look at Camry's. I was pretty specific on what I was searching for from the start. My first welcome to the dealership was from Margarita. She was an energetic sales lady that welcomed my girl and me into the showroom! Within minutes, we determined that the car I was looking for didn't have on the lot and would have to be ordered. I asked for a quote on a vehicle, and without wasting time Margarita hand wrote out a quote. The process was super transparent and direct--no runaround. This by-the-way was precisely what I was looking for! We left the dealership, and about a week later, I called Margarita and said, let's order the car. The car's pricing was transparent, and she was very open about the challenges with the current car market. She also was realistic regarding when I could expect to take delivery. Margarita was super helpful throughout the process, providing continuous updates on where things were in the process and what would happen next. Then, finally, the car came in, and she even texted me some pics of the new vehicle! It looked great! I showed up to take delivery, and Julie, finance manager, helped explain the financial options in clear, simple terms. Although I'm a bit old school--using my HP12C financial calculator--I appreciated her entertaining me while I pecked in number after number. Within minutes we had all the financials agreed and quickly signed the necessary documents. The car was registered, and the plates were added. Margarita also took time to walk me through the entire vehicle, including an overview of the trunk, spare, and locking features to the electronics inside. We even set up the next-gen Toyota app on my iPhone--which is super cool, BTW. I probably went to 5 or 6 dealers before I decided to buy a car from Margarita, who was friendly, direct, and super helpful! It was so refreshing to have such a seamless and pleasurable experience buying a car. If you're in the market for a car, stop looking around and get to Lynch Toyota. You'll be in great hands working with Margarita, Julie, and the Lynch Toyota team! More

Just bought a 2021 Tundra SR5! Gary Adams was our sales person and he was awesome to work with very caring and attentive! We've been using Lynch Toyota service for years now, but this is my first purchase person and he was awesome to work with very caring and attentive! We've been using Lynch Toyota service for years now, but this is my first purchase from them. Again they were awesome and easy to work with including the Finance person Julie Olsen. More

Recently bought a Camry at Lynch and came back for a maintenance check. Very professional with excellent customer service. Had a bit of a mix up but the issue was quickly resolved. Overall, would come h maintenance check. Very professional with excellent customer service. Had a bit of a mix up but the issue was quickly resolved. Overall, would come here again. More

Waste of time Ive been a customer for years and always been happy with service until I had to deal with Kevin Fitzgerald. I took my truck in to get frame replaced a Ive been a customer for years and always been happy with service until I had to deal with Kevin Fitzgerald. I took my truck in to get frame replaced and it was one thing after another. First Kevin calls to reccomend a few repairs that should be done which I agreed to, he said no problem everything would be done by end o of day. I stop by the next day after dropping off rental and getting shuttle over just for a service employee to tell me my truck wont be ready for a few more days. When I finally got my truck back I noticed that the shifter was very loose and slipping into neutral. I contacted Kevin and he said to bring it in. When I brought it to Lynch Kevin kept telling me they didnt have to touch this area of the truck and they were not responsible for anything that is occuring. After arguing with this guy he finally agreed to fix it but they would need to take apart the shifter and see what is going on. After picking up my truck once again the shifter slipage was fixed by now none of yhe geara illuminate. I called kevin again but didnt hear back for over a week from anotherserviced coordinator he pawned the problem on. They said to bring in the truck and they would fix it no problem. I go in ready to finally get this over with and they say once again that they are not reaponsible and never had to go into that area( which they needed to previously to diagnose problem) and that it isprobobly a light bulb that needs replaced . They could take a look but they would charge me 180 bucks. It was at this point when I took my truck back and to a trusted mechanic to find out they have caused a lot more damage than just a light bulb. I would advise anyone having any issues with this place especially with frame replacement to contact Toyota directly and make them aware as well as BBB and consumer reports. More

Lynch service dept Lynch Toyota has an excellent service department. I should mention “Wayne” in Service always goes the extra mile to get things done and is most hones Lynch Toyota has an excellent service department. I should mention “Wayne” in Service always goes the extra mile to get things done and is most honest. I feel he truly cares about both his employer but also the customer. I did not purchase my vehicle from Lynch but have done 12 years of service at Lynch. I would absolutely purchase my next vehicle from this dealer And recommend their service dept. More

Excellent service. Fair price. Knowledgeable staff Service people are very knowledgeable and competent. Service reps understand your problems and recommend helpful options. Repairs completed on time an Service people are very knowledgeable and competent. Service reps understand your problems and recommend helpful options. Repairs completed on time and were reasonably priced. Great job! More

AWFUL CUSTOMER SERVICE This is the worst dealership for service and customer service. From the receptionist in service to the mechanics to Mike Lynch himself. l brought my c This is the worst dealership for service and customer service. From the receptionist in service to the mechanics to Mike Lynch himself. l brought my car in for an oil change and they never even told me that my cabin air filter was “in the red” when l called to inquire Stephanie the receptionist transferred me to a voicemail of someone that had nothing to do with lt. Kevin the service manager couldn’t even offer me anything for the inconvenience of having to come back in. Bonnie who is Kevin’s boss never responded to my complaint email and Mike Lynch the owner said he needed to look into the awful customer service given by the 5 different people l dealt with and then never even called me back. To top lt off o received an email stating that their goal was great customer service etc. Anyone that buys a car here is crazy. After this experience l will spend the rest of my life making sure people know how they treat customers that have been loyal to them for the past 15 years!!! More

Very Satisfied Customer My husband and I went in search of a vehicle and even though we had an idea of what we wanted Michael was very helpful, understanding and knowledgable My husband and I went in search of a vehicle and even though we had an idea of what we wanted Michael was very helpful, understanding and knowledgable. Once we decided on the vehicle we wanted the transition went very smooth thanks to the assistance of Jason when it came to financing and Eduardo in regards to setting up the electronics on the vehicle. I highly recommend these three amazing individuals as they have gone above and beyond to make this such an amazing and smooth process for my husband and I. More

Leased 2017 Highlander My wife and I leased our first vehicle from Lynch last week and are extremely pleased with the staff and the process. Our salesperson, Bill Emma, is My wife and I leased our first vehicle from Lynch last week and are extremely pleased with the staff and the process. Our salesperson, Bill Emma, is very knowledgeable, patiently explained all the features of our Highlander XLE, and had a low-key, no pressure approach. Bill and his staff were also able to quickly locate the vehicle of our choice in the color and with the features we wanted. Jason Knapp, the finance manager, walked us through the paperwork very efficiently and answered all of our many questions. Finally, Eduardo Soares, the delivery manager, spent an hour with us in the vehicle, walking us through all the features, and again, patiently answering our many questions. Several years ago we purchased two Camrys from Lynch Toyota and the staff back then was professional, patient, and service-oriented to the customer. They still are very much on their "A" game, and we would recommend them to anyone interested in buying or leasing a Toyota vehicle! Rick from Hebron, CT. More

Repeat customer Have been with this dealership since 2009--the best I've dealt with after leaving three others. Have been driving Toyota for over thirty years. Had Have been with this dealership since 2009--the best I've dealt with after leaving three others. Have been driving Toyota for over thirty years. Had excellent experience with Paul Certo who is new to Lynch. Very tuned in to the needs of the customers. Very personable. Also dealt with others who are familiar to me from past purchase of vehicles---Julie, Eduardo and Nick---all excellent. I always feel well-served at this dealership and the service department is great. More