
Lynch Toyota
Manchester, CT
Filter Reviews by Keyword
By Type
Showing 281 reviews
The most honest dealership I have ever worked with. They helped us through the process with professionalism, despite three or four missteps along the way. TK was available with great knowledge but not They helped us through the process with professionalism, despite three or four missteps along the way. TK was available with great knowledge but not overwhelming during the sales process. The finance office ran like a Swiss watch. We were disappointed to have to use the service department the first day we had the vehicle. However, the service guys communication was superb! They expertly corrected a mistake with our door locks. We were on our way in no time. Thanks to every department for an amazing job! We are telling anyone who will listen about our awesome experience with Lynch More
Excellent purchase experience. Our sales associate, Margarita, was very knowledgeable about our new vehicle. With the current inventory shortages, we were confident in leaving a de Our sales associate, Margarita, was very knowledgeable about our new vehicle. With the current inventory shortages, we were confident in leaving a deposit on our vehicle while we waited for it to arrive. Margarita kept us informed and updated. When our vehicle did arrive it was exactly as promised, available immediately and there were no surprises, no hidden fees. The entire process was smooth and easy from beginning to end. Julie in finance was great to work with. Despite the wait, this was truly our best car purchasing experience. We chose this dealer based on the vehicle being allocated to them, as they are quite a distance from where we live, however we would absolutely return to them for a future purchase! Highly recommend! I never take the time to leave reviews, however I feel as though this dealer went above and beyond. More
Highly reccomend Lynch. Saved me $5000 by selling at MSRP. Salesman Chad Racellis was very helpful as was the finance manager. Saved me $5000 by selling at MSRP. Salesman Chad Racellis was very helpful as was the finance manager. More
I would highly recommend Lynch Toyota! The process was so easy, they helped me every inch along the way. Gary Adams is an EXCELLENT sales person, he helped me out so much! He really cares The process was so easy, they helped me every inch along the way. Gary Adams is an EXCELLENT sales person, he helped me out so much! He really cares about his customers! Thank you also to Sean Cocola for making the paper work such a cinch! More
My 09 Acura broke down right outside the dealership, lost power steering and all the lights came on. Drove right in before the vehicle died right when I parked it! Technician diagnosed as an alternator failu power steering and all the lights came on. Drove right in before the vehicle died right when I parked it! Technician diagnosed as an alternator failure right on the spot and replaced it within the day after ordering the part. I am back on the road again for some time now with no issues. Glad I came in and would definitely visit again. More
Pros: One of the only dealers that charges MSRP and no hidden fees. I did close at a timely manner once the vehicle arrived, but with some caveats. Cons: Was not able to use my own financing for the pu hidden fees. I did close at a timely manner once the vehicle arrived, but with some caveats. Cons: Was not able to use my own financing for the purchase without manager override? High pressure to use dealer financing - holding the vehicle for up to two weeks if using separate financing for the check to clear? I missed out on 3.5% rate lock and stuck with 5% until having to refinance out. More
Impressive interaction with offering multiple choices with understanding the requirement. Very good in communication to convince with building the confidence with understanding the requirement. Very good in communication to convince with building the confidence More
We recently bought a new Sienna. Our sales rep Chad was polite, patient and forthcoming with us. There was no "dealer premium" or other surprise fees added to the final sales amount Our sales rep Chad was polite, patient and forthcoming with us. There was no "dealer premium" or other surprise fees added to the final sales amount that other dealerships try to tack on. The whole experience was surprisingly stress free. The only negative was that we had to wait 4 months for delivery, however that is due to market conditions and not the dealership's fault. More