Lynch Toyota
Manchester, CT
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Shopping with Bob was a great experience. He was very knowledgeable about the Prius PlugIn we purchased. He knew the vehicle backwards and forward . Bob went out of his way to make our experience a rewar knowledgeable about the Prius PlugIn we purchased. He knew the vehicle backwards and forward . Bob went out of his way to make our experience a rewarding one. He was kind and patient explaining the electronics of the vehicle. I cannot see how our experience could be better. I have never seen a more professional salesperson. As a matter of fact, every person we dealt with during the entire experience was wonderful, including the sales manager and the financial lady. More
My wife and I were looking to buy a crossover SUV and looked at a Honda, Mazda and finally the Toyota. When we got to Lynch Toyota we were introduced to Nazmin and we told her we were considering buying looked at a Honda, Mazda and finally the Toyota. When we got to Lynch Toyota we were introduced to Nazmin and we told her we were considering buying a RAV4. We had a quick conversation about the RAV4 and then she took us on a test drive during which she explained all the features of the car. Nazmin was knowledgable in regards to knowing the features of the car and was determined to make the sale without being pushy or overbearing. Overall she made us feel like a valued customer and that the RAV4 was perfect for us. Julie was knowledgable on which places had the best rates and had the paperwork all in order for an easy transaction when picking up the car. She made the part of the paperwork being fun. Both Nazim and Julie were extremely helpful and offered answers to all of our questions. The only issue we had experienced once we had the car home we found scratches on the rear bumper of the car. After calling the dealership immediately, we spoke to Freddy who handled the issue in a very professional manner. He had an appointment set up for us to bring the car in to have a new bumper replaced as soon as possible. Making something that could have been a bad experience in a new car purchase a lot easier. When we got there for the appointment, Nazmin was at the door to greet us and the repair was made in a timely manner. All in all we enjoyed the experience of purchasing the new car. We felt that the customer comes first at all times and would recommend this dealership to friends and family as well as return when we are ready for a new purchase. More
My overall experience at Lynch was excellent. Everyone I dealt with was responsive and helpful - They answered my questions (both in person and over the Internet) without a "hard sell," and let me take my t dealt with was responsive and helpful - They answered my questions (both in person and over the Internet) without a "hard sell," and let me take my time in making a decision. While they were looking for the car that I wanted, I received regular updates, and completing the transaction was handled quickly and efficiently. They did what they said they would do, in a helpful and professional manner without any hassle. I would certainly recommend Lynch to family and friends. More
I walked into Lynch Toyota expecting to be swindled into buying a car. However, from the very first moment, my experience was nothing but warm, friendly, and helpful. Glenn did an excellent job of making su buying a car. However, from the very first moment, my experience was nothing but warm, friendly, and helpful. Glenn did an excellent job of making sure that I was seeing what I was interested in and in making sure that I was fully informed about my decisions. He was also extremely personable and helpful, guiding me through the process of leasing my first car. It was a pleasure to work with him. Jason, too, was extremely kind and helpful in making sure that I knew exactly what I was buying. He also worked hard to ensure that all of my documents were received and that everything was organized. He made me feel extremely calm, and I am confident in my decision to lease with Toyota. It was also great meeting Don Simmons. I couldn't imagine a better experience, and I feel so blessed to have worked with these gentlemen. More
Excellent experience one more time. They took care of all my needs. The only person maybe I did not like to much was the sales general manager Julliete. other than that 100% guest satisfaction. thanks very m my needs. The only person maybe I did not like to much was the sales general manager Julliete. other than that 100% guest satisfaction. thanks very much. More
What agreat place to shop for new automobil, no pressure just friendly staff. I went to buy RAV4 for my wife. The appointment set with Margarita, but when we step in show room Nazmine Bhura, other sales per just friendly staff. I went to buy RAV4 for my wife. The appointment set with Margarita, but when we step in show room Nazmine Bhura, other sales person said to Margarita that she knows us and Margarita ask her to take over her appointment. Nazmine was great explaning all the details about RAV4 Good and bad all the facts. she rated this car as to meet our all th requirements. Good is RAV4, bad is hire insurance for new car v/s 1997 which we was driving. She was through explaing everything about RAV4, good knowledge of autos. Before we left with our 2013 RAV4 she set up all gizmos like blue tooth, downloading all contact. all the the feathures of RAV4. other great person is at financing dept name Juliette Olsen, 20 years experiance. great personality, friendly with a great smile and very helpfull. She goes beyond her commitment and helps customer to get financing. After my wife left with her RAV4 and I was walking thru showroom to get out Don Simmons stop me and introduce me. He gave me his card and told me any time you need help with car or have any questions feel free to call me, what a staff at Lynch Toyota. I will tell all my friend to go to Lynch Toyota for their next purchase or lease. More
Don and John were very friendly and helpful. They helped me to determine the best vehicle that met my needs and wants! Jason was also very helpful and worked with me to get the payments that I wanted! It wa me to determine the best vehicle that met my needs and wants! Jason was also very helpful and worked with me to get the payments that I wanted! It was a great experience! Thank you! More
Got the exact car I wanted an built on Internet with no hassle or issues. First time I went to buy a car and actually eft with one I wanted. hassle or issues. First time I went to buy a car and actually eft with one I wanted. More
Very up front about all aspects of the purchase process. Friendly, knowledgable folks. Have used service department in the past and it is very responsive. Dealership is modern, bright, airy and comfortable Friendly, knowledgable folks. Have used service department in the past and it is very responsive. Dealership is modern, bright, airy and comfortable. More
I went to Lynch Toyota due to the quality of Toyota's cars and it's proximity to my home. My mother and I were able to schedule a test drive with ease. I fell in love with the Toyota Prius C I test dro cars and it's proximity to my home. My mother and I were able to schedule a test drive with ease. I fell in love with the Toyota Prius C I test drove and it was available right away in the color of my choice. John Haggan made the whole process simple and easy and I was able to drive away in the car the next day. I can't wait to no longer be going to the gas pump as often. More