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Lynch Toyota
Manchester, CT
278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 278 reviews
December 30, 2014
Enjoyable experience! I'll be back! My husband, myself and daughter have purchased several cars with Mike. He knows what we are looking for almost immediately, he makes car buying fun an My husband, myself and daughter have purchased several cars with Mike. He knows what we are looking for almost immediately, he makes car buying fun and personal. We wouldn't think of going anywhere else! I recommend Mike to anyone I know of that is looking for a vehicle, new or used! More
by opals61
Employees Worked With
Jason Knapp, Michael Coia
December 10, 2014
Toyota Camry 2015 SE It took us a while to choose a right car for my family. I was considering to purchase either Rav 4 or Camry. Sean and Nazmin were great to find me a r It took us a while to choose a right car for my family. I was considering to purchase either Rav 4 or Camry. Sean and Nazmin were great to find me a right car. I took many test drives until I was 100% sure which car I want to buy. They were very patient and provide excellent customer care. I end up with Camry SE 2015 and I thrilled. I would definitely recommend to work with them I would also like to add that Jason who worked with Finance was very qualify person. It was please to work with him on our financing. More
by goradomska
Employees Worked With
Jason Knapp, Nazmin Bhura, Sean Cocola
December 09, 2014
My experience was very good. I showed up on Friday 11-28 to trade my 2012 Camry in for a 2014.5 Camry my experience was comfortable and easy. Buddy and Freddy were friendly and re I showed up on Friday 11-28 to trade my 2012 Camry in for a 2014.5 Camry my experience was comfortable and easy. Buddy and Freddy were friendly and really helpful. More
by Vicky2667
Employees Worked With
Freddy Figueroa, Julie Olsen
December 06, 2014
Great prices and top notch customer service I purchased a 2015 Toyota Highlander from Mike Davis. This is the second vehicle I purchased from Mike and I will always come back to him. He is the I purchased a 2015 Toyota Highlander from Mike Davis. This is the second vehicle I purchased from Mike and I will always come back to him. He is the most friendly, patient, non-pushy salesman and made this entire process east from start to finish. I will also add that my husband and I were a complicated sale because we traded in a boat and a Toyota Venza for the Highlander and Mike made the whole thing happen for us. The entire team at Lynch are wonderful to deal with.....Julie and Jason in the finance department worked hard on our behalf to get the best interest rate for us. We couldn't be happier with our purchase and would highly recommend Lynch to anyone looking for a new or used Toyota. More
by joalex
Employees Worked With
Jason Knapp, Michael Davis, Julie Olsen
December 02, 2014
Wonderful I showed up on a Saturday, looking to trade my 2013 Corolla in for a newer model. I wasn't expecting to drive away in a brand new car, but I did! And I showed up on a Saturday, looking to trade my 2013 Corolla in for a newer model. I wasn't expecting to drive away in a brand new car, but I did! And I love it! I worked with Clint Dixon, and he was wonderful and friendly and was able to get me into a leased vehicle, which suits my needs perfectly. He was up front and honest, letting me know the pros and cons of leasing vs. financing and answered all of my questions. I love Lynch Toyota, my family has been using them for years, and I will continue to purchase my vehicles from them for years to come. I highly recommend this dealership to anyone who's looking to be taken care of. More
by melly1981
Employees Worked With
Clint Dixon
November 22, 2014
Hub Cap Missing After having the tires rotated on my Prius, I found at a latter date that one was missing. I don't check hub caps after service. The caps are not that After having the tires rotated on my Prius, I found at a latter date that one was missing. I don't check hub caps after service. The caps are not that great that you notice one is gone. My neighbor was checking the tire pressure for me and said you have one missing hub cap. The car is in a locked garage and in 3 years has only 12k miles. It is not used that much and I don't check tires and caps every day. It is hard for me to get to Manchester for service as I live in Enfield and hate driving in Manchester. I went to Lynch because a friend turned me on to Prius and Lynch. How can I recommend this dealer if this is what happens. Never happen in my life before. My wife is looking for a new car and I mentioned the Prius. Now have doubts esp. about service. Rick Bragan More
by r.bragan
Employees Worked With
Ken Thongsythavong
November 10, 2014
Comfortable, easy experience Showed up unannounced on a Saturday and was greeted by Nazmin. She was knowledgeable and friendly and made the whole experience easy. Had been dreadi Showed up unannounced on a Saturday and was greeted by Nazmin. She was knowledgeable and friendly and made the whole experience easy. Had been dreading the hard sell but were pleasantly surprised by her style. She not only knew the cars but knew the inventory on the lot and helped to get us a good price. She made sure that the process was easy, including the insurance and DMV paperwork, and that we were able to buy the car that day. Very happy to give Lynch our business after that experience. More
by Ampritchard
Employees Worked With
Jason Knapp, Nazmin Bhura
October 15, 2014
Great Experience Very friendly and knowledgeable about the vehicles. I bought a Scion XB and the whole experience was very timely and the final pricing was something I Very friendly and knowledgeable about the vehicles. I bought a Scion XB and the whole experience was very timely and the final pricing was something I was hoping for. I would recommend Lynch to anyone. More
by denys1946
Employees Worked With
Abed Wahed
October 08, 2014
POOR COMMUNICATION POOR CUSTOMER SERVICE I had a warranty issue with my vehicle and brought it to lynch because I've had no prior issues with them in the past with service on my past vehicle. I had a warranty issue with my vehicle and brought it to lynch because I've had no prior issues with them in the past with service on my past vehicle. I arrived at the dealer to find a busy service desk with only 2 service advisors working the counter. Several customers in line looking agitated. Then it was my turn in line. I explained to the advisor that I was there for a Toyota warranty issue which caused my vehicle to go into limp mode. The advisor seemed like he didn't want to be bothered. So as we were discussing the issue which is a Toyota defect covered under Toyota warranty the advisor stated that he couldn't do the work for a couple days. I asked the dealer about a rental and he stated it's not covered at all. The advisor asked how fast I needed the work done and that he didn't have technicians for the work so it would have to be put off 2 days. I asked the advisor to make the vehicle drivable by clearing the code and he refused. When I offered to take the vehicle elsewhere he then had a technician retrieved the code and then cleared it making the vehicle drivable. The appointment was set up for 2 days later and the advisor called the parts department and confirmed that the parts were in stock and being held for my vehicle. A repair order was written for the appointment, I arrived for the appointment met by a different service advisor quite a bit more pleasant then the last. The RO. was made out and verified and signed and the vehicle was dropped off and the advisor stated it would be ready for the time requested 8 1/2 hours later (4 hour job). I had to find my own transportation from the dealer and back also. Throughout the 8 hour day I never received any phone calls from the dealer. I arrived at the dealer and yet another service advisor. The advisor was trying to complete my paperwork and was unsuccessful. After a few calls to the parts department to close out the RO. he said I'll be right back. The advisor returns and states the vehicle warranty work wasn't done because they didn't have the parts. The advisor was very short and when I stressed that this was an issue without a loaner the advisor and possibly a service manager advised they couldn't offer a loaner or anything. I was outraged that a dealer couldn't give a customer a call if there was an issue. I immediately contacted another area Toyota dealer and they offered a rental and guaranteed the work and parts are available because this is an ongoing warranty issue with these vehicles. I was given a nice loaner and the work was completed with a wash and a smile! More
by sms830
Employees Worked With
Kevin Fitzgerald
September 11, 2014
Very good experience at Lynch Toyota Salesman and sales manager were outstanding. I can't say enough. This is the third vehicle I've bought from them over the years and there's a reason Salesman and sales manager were outstanding. I can't say enough. This is the third vehicle I've bought from them over the years and there's a reason I return again and again. Thanks to everyone there, specifically Sean and Freddy that make it easy. More
by Aaron LaPointe
Employees Worked With
Freddy Figueroa, Sean Cocola
