Lynch Toyota
Manchester, CT
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After completing the dealer circuit on Route 83, I ended up stopping by Lynch on my way home. Lynch was about an hour from closing. I made the acquaintance of Mike at the main desk, and we talked briefly ab up stopping by Lynch on my way home. Lynch was about an hour from closing. I made the acquaintance of Mike at the main desk, and we talked briefly about what I was looking for. Mike quickly found options that fit my budget and needs. I didn’t plan on buying a car that night, but it’s hard to walk away from a deal that checks every single box on your list. Mike and Nazmin were seamless in showing me the vehicle options and completing my app. The entire ppw process took 5 minutes. As agreed, the vehicle was ready for me Dec 26. I went in completed my bank ppw, (the finance lady is amazing) and met with Ryan to go over all the bells and whistles of my new vehicle. I have to say as someone who has purchased 2 dozen cars in my life, I have never had an experience so hassle free and straight forward. There was no pressure to buy bs add-ons or hidden fees. This experience has changed the way I think about buying cars. I’m an old school handshake guy. This is the old school handshake experience. I am a customer for life. More
They were very helpful with no pressure. I knew what i wanted to start with and they were great at suggesting optional items. The only thing that would improve the experience would be if the I knew what i wanted to start with and they were great at suggesting optional items. The only thing that would improve the experience would be if they were less than 60 miles from my home. But it was well worth the effort More
Good experience, my expectations were met and the sales and finance team were excellent. This was not my first Lynch experience and their consistency is solid and finance team were excellent. This was not my first Lynch experience and their consistency is solid More
Our sales rep, Chad R and Finance Manager, James L were fantastic. We picked out our car, there was no haggling, they gave us a fair price right away and we were able to purchase the vehicle quickly with fantastic. We picked out our car, there was no haggling, they gave us a fair price right away and we were able to purchase the vehicle quickly with no issues. Hats off to Lynch Toyota for the sales department! Glenn H More
Customer focused with a very friendly team. Attentive to our needs. Offered a variety of financing available. Delivered car on time with detailed support on functions a new vehicle. Attentive to our needs. Offered a variety of financing available. Delivered car on time with detailed support on functions a new vehicle. More
Excellent communications and super friendly salesmen, easiest purchase ever. Will definitely comeback again for another in the future! easiest purchase ever. Will definitely comeback again for another in the future! More
I brought my prius to them because I had a Hybrid system failure message on my dash and my obd reader only scanned water pump as the cause. Lynch confirmed that this was caused by a faulty water pump. I t failure message on my dash and my obd reader only scanned water pump as the cause. Lynch confirmed that this was caused by a faulty water pump. I told them I had replaced the water pump 8wks prior due to a warning light that teased out to a dying water pump. I gave them the go ahead to replace it for $800-ish. They took the pump off and the technician said I had over tightened the bolts causing them to be stripped requiring a new timing chain cover and pump at the cost of $4400. I had the car towed home and found only 2 of the 5 bolt holes were mildly damaged (gummed up mostly) and cleaned them up with a tap and die set I bought online. Why would they have offered this service? Dishonest? Did the job again with OEM parts and again did not over tighten the bolts. (Toyota calls for 17ft/lb ea., which I did both times!) Be VERY CAUTIOUS with this service department. This review is not uncommon from what I've read before posting. Granted, people love their sales department and that is likely the reason they have the 4+ star rating they do. Toyotas are great cars, but do not get them serviced here. I trust you read this because you want to know what it is like to have your car serviced here, so here is my experience. More
BEWARE OF SERVICE DEPARTMENT. They’ve diagnosed my cars twice and tried to soak me for simple repairs both times. I’ve had two very unpleasant and separate experiences th They’ve diagnosed my cars twice and tried to soak me for simple repairs both times. I’ve had two very unpleasant and separate experiences there. More
Dishonest service center. service manager can't do basic math, techs can't read the proper code diagnosis, shotty work. DO NOT RECOMMEND! service manager can't do basic math, techs can't read the proper code diagnosis, shotty work. DO NOT RECOMMEND! More