Lynch Ford Chevrolet

A great experience We had a great experience because we did not feel pressure. No haggling back and forth. Our sales associate was enthusiastic and listened to what we We had a great experience because we did not feel pressure. No haggling back and forth. Our sales associate was enthusiastic and listened to what we had to say. More

2012 Ford F150 3.5 EcoBoost Motor Replacement So let me start ... I purchased my 2012 F150 EcoBoost Platinum from Lynch Ford in Mt. Vernon, IA in October of 2012 with good results. The reason I we So let me start ... I purchased my 2012 F150 EcoBoost Platinum from Lynch Ford in Mt. Vernon, IA in October of 2012 with good results. The reason I went to Lynch Ford was the fact that the dealership sold both Chevrolet and Ford. We purposely went there because we currently owned a Chevrolet Tahoe but were looking to purchase a new pickup and wanted to compare the two brands. We ended up purchasing our Demo 2012 F150 and definately understood why we purchased the Ford truck. It had everything we could ask for, from the power, roominess, and overall quality. We also purchased the EXP Ford extended 6 year warranty based on the fact that we were planning to keep the truck 10+, and on the Platinum model.... there are a lot of electronics. Moving forward to Oct. '18... 6 days after my extended warrant expired. On the way home from work my 3.5 EcoBoost engine with 63,376 miles started to knock and with no "service engine lights" I pulled over and shut the truck off. After being towed to the Lynch Ford dealership the description of the problem found the rod bearing had spun on the cranksaft causing metal debris to be throughout the engine assembly. We then worked with Jeff Krogman the "Service Manager" and also requested Dan Lynch "President" to be involved in the preliminary discussions of the motor failure. After confirming the motor failure causes, Jeff had to contact the Ford factory to determine if the company would help provide compensation. After a couple of days Jeff contacted us and said Ford would provide compensation based on the facts that we had always had our truck serviced (oil changes) at a Ford dealership as well as having purchased the Ford EXP plan and considered us a "Loyal Ford Customer". Lynch Ford provided us a "Loaner" vehicle at "no charge" once the decision was made to replace the motor. A new 3.5 EcoBoost motor with two new turbo's was installed a few days later. Four weeks to the day of our motor failure, we got our truck back from Lynch Ford. The truck was washed and detailed inside, I inspected the truck to make sure there wasn't any blemishes that weren't there prior to the motor work. The shop did a great job removing and re-installing the motor. Jeff explained all the details of the work that was completed and itemized the overall costs. The bill was actually $230.00 under the quoted price! I am disappointed that "The Ford Motor Company" did not cover the entire cost of the motor (35%) of the overall cost. This based on some internet information from other 3.5 EcoBoost Customers that have responded with very similar failures. But until there is a official recall of this motor we have to be "thankful" that Ford, and Dan Lynch Ford was willing to still provide compensation for this issue, and even though my warranty had expired. I feel Lynch Ford (Dan) did what he could to keep us as a satisfied customer. My new motor came with a 3 year/unlimited milage warranty..... I plan to run the wheels off this truck because I still like the truck!! Dick & Connie Friedl More

Purchase experience was excellent My salesman did everything to make certain I understood features of the car. The test drive confirmed the quality of the car I was considering. The pu My salesman did everything to make certain I understood features of the car. The test drive confirmed the quality of the car I was considering. The purchase process was free of the intrigue that sometimes spoils the experience. Clearly this is a premier dealership that deserves recognition. More

Best experience purchasing a vehicle! This is the first vehicle we have looked at a vehicle at Lynch Ford Chevy dealership. We found a Taurus that we wanted to test drive. After arriving, This is the first vehicle we have looked at a vehicle at Lynch Ford Chevy dealership. We found a Taurus that we wanted to test drive. After arriving, we met Jeff Gorkow. We are very impressed with how friendly, polite, and professional he is. We spoke with Jeff before leaving the dealership. After leaving, we called Jeff back and were able to request one thing being fixed and then we would purchase the vehicle. Jeff and the service department worked and resolved the situation beyond our expectations. We met with Jason, to do the paperwork in purchasing the vehicle. It was smooth, fast and easy. We occurred an issue with one of the tires after bring it home. Jeff and the service department in the Quick Lane had us bring the car back in, fixing the tire, cleaning the car inside and out, as well as filling it up completely with gas again. They would not let us pay for anything and treated us like royalty. This was a wonderful experience and am so thankful that we went to Lynch! More

Since 1999 I bought my first vehicle from Lynch in 1999, and they still have the same salesman I bought it from working there today. They find what you need, gi I bought my first vehicle from Lynch in 1999, and they still have the same salesman I bought it from working there today. They find what you need, give you a fair price, and take care of you if anything is wrong. PS - the free meal is great!! More

Excellent car buying experience!! I found my certified pre-owned Ford Edge on Ford's website, which led me to Lynch Ford. My first interaction was w/Greg Shafer, the Internet Sales Ma I found my certified pre-owned Ford Edge on Ford's website, which led me to Lynch Ford. My first interaction was w/Greg Shafer, the Internet Sales Manager at Lynch. He was helpful and provided great assistance. Upon arriving at the dealership, we were introduced to James Teal our Sales Consultant. Just like Greg, James was very professional and helpful. As we completed the purchase, we met Business Manager Jason Lester. Jason did a great job reviewed the paperwork and made the conclusion of the purchase smooth - and enjoyable. I love the car, and had a great purchase experience. Thank you!! Denise More

Awesome. Lynch Ford is Awesome. So is Dave Jordan. The Quick Change Lane is Awesome. Lynch Ford is Great. The clean vehicle after the service is a plus. Lynch Ford is Awesome. So is Dave Jordan. The Quick Change Lane is Awesome. Lynch Ford is Great. The clean vehicle after the service is a plus. More

Excellent service I recently purchased a used certified car from Lynch. The salesperson was very thorough explaining everything about the car and the warranties. I wa I recently purchased a used certified car from Lynch. The salesperson was very thorough explaining everything about the car and the warranties. I was in and out driving my car in 4 hrs. The easiest car purchase I have experienced and I never felt pressured to make a deal at anytime. More

Very accommodating, no-pressure sales I came to Lynch looking for a very specific car, one that was unlikely to be found in the immediate area. After locating several, they were willing to I came to Lynch looking for a very specific car, one that was unlikely to be found in the immediate area. After locating several, they were willing to go and get the one I wanted with a trailer, even though it was well outside their "normal" range for doing so. When it came to discussing pricing, they were very easy to work with, with no pressure felt at any stage of the process. Would definitely recommend them (especially Andrew, the sales consultant we worked with) to family and friends. More