Lynch Chevrolet of Kenosha

We recently bought a car at Lynch on July 27, 2020 and had a great experience with financing the car from our salesman Raul But things have gone down hill ever since my first scheduled appointment. My hus had a great experience with financing the car from our salesman Raul But things have gone down hill ever since my first scheduled appointment. My husband and I agreed to a $1,300 detailing and painting service for the car that restores the paint, keeps the seats clean and clear from spills and they also cover any rips or tears that happens inside the vehicle for up to 6 years just as long as you come back to get that service done on a different day because it takes 4-6 hours for it to be completed. The guy who signed Us up for service insured us that they would be able to take our vehicle on a weekend where we were off work but when we called back to schedule the appointment they were only able to Schedule the service Monday through Friday 7am-5pm. Seeing as though we live an hour away, I’m pregnant and I work M-F 8-5:30pm every day, this became a huge inconvenience for my husband and I. Needless to say, we scheduled the appointment and had the service done and since I get off late my key was placed in a drop box so when I got there I could not express to anyone about my concerns with the vehicle after service. First off, I noticed that there was a stain in both the driver seat and one in the passenger seat that wasn’t there before I dropped it off, the dash board was unclean, there were orange stains on the driver side floor, a crack in the paint by the back bumper and paint missing in the front left side of the car. I called the next day to speak to someone and they said I should Receive a call back shortly but no one ever returned my call that day. The next day I went outside to start my vehicle and my vehicle would not start so now I am furious. I called to let them know what was going on and to make sure that I was covered because I did get the gap insurance which should cover Major repairs but it was explained to me that if I wanted the car checked I would again have to figure out a way to get the vehicle towed an hour away from my home back to Lynch auto so they could do a service check on it but they warned me that if it was the battery that was Causing the car not to start I would have to pay for that out of pocket. Luckily I have Triple A and they were able to tow it. I spoke to someone almost every hour when my car got towed just to make sure they were on the lookout for my vehicle and the guy who was named Josh in the service department insured me that he will be looking out for my vehicle but apparently he was not because when I called back three hours later to make sure the vehicle got there safely and to see what was causing my car not to start they said they could not find my vehicle and it was never towed there. After calling the tow company and calling around to find out what happened to my vehicle, come to find out that it was sitting at Lynch the whole time and the guy never checked to see if it was there and was never keeping an eye out for it the whole time. My car is still there now since they located it so late in the day that the service department couldn’t even get it in for servicing...smh I am Very disappointed with my overall experience with Lynch even though my first day of financing was great everything else has been a terrible experience with them and I wouldn’t recommend them to anyone More

Very helpful, very smooth, everything as expected. I went to Lynch and a few other dealers, and Lynch was by far the easiest, and most honest to deal with. I didn't get that slimy car salesman feeling I went to Lynch and a few other dealers, and Lynch was by far the easiest, and most honest to deal with. I didn't get that slimy car salesman feeling that I found other places. They helped me find a great truck, didn't try to sell me beyond what I could afford, and made the process quick and easy. The financing process dragged a little, but not horrible. That would be my only criticism, it's not a negative, just not as positive as the rest of the process. I also came in for service the following week, and that was smooth as could be, including the shuttle ride to and from the dealer. More

Bolt Lease This is our second Bolt lease with Lynch Chevrolet and have been very satisfied working with the salesman, Greg. He makes sure we understand all the n This is our second Bolt lease with Lynch Chevrolet and have been very satisfied working with the salesman, Greg. He makes sure we understand all the new features of the 2020 Bolt and goes through all the specifics of the electronic system. More

Went above and beyond Bought a car from Garfield Hartsfield, he went above and beyond, and was professional and personable! The Dealership took great care of all the other Bought a car from Garfield Hartsfield, he went above and beyond, and was professional and personable! The Dealership took great care of all the other needs of my car to bring it to me in an A1 status!! Thank you!!! Fast work,, fast at finding me a great car, and reasonable price!! More

Scheduled an appointment over a day in advance to look at a vehicle as we were coming from 2 hours away. Got to the dealership and one of the employees took it home for the night and was over an hour away. ( a vehicle as we were coming from 2 hours away. Got to the dealership and one of the employees took it home for the night and was over an hour away. (False advertising on how many miles on the vehicle) Told to come back tomorrow....for real? Why have appointments? Took 2 hours off work to drive 4 hours (250 miles) for a absolutely nothing. Customer service prior was great but once there it was absolutely horrible. Left sitting at a desk for the sales guy to come back periodically with no useful information. Was set to buy as long as it checked out mechanically but after that I wouldn’t ever waste my time or send anyone including my worst enemy there. Got an email from the salesmen after saying it was a pleasure working with us; I hope he was joking. Avoid this dealership! More

Liars, scammers. Overcharged $2500 on advertised price. They blamed it on the finance company who did a investigation and then told them it was due to repairs. The general manager will not respond to email They blamed it on the finance company who did a investigation and then told them it was due to repairs. The general manager will not respond to emails or calls so now I have to get a lawyer. Greedy lying scamming untrustworthy. Do not buy from Lynch! More

That you so much Jessica!! She was very friendly and educated me along the way! I really do appreciate all your help! I love it! educated me along the way! I really do appreciate all your help! I love it! More

Pleasant Car Buying Experience I enjoyed doing business at Lynch with Marcus Andrews (Product Specialist). Marcus went out of his way so I can walk out of the dealership with a veh I enjoyed doing business at Lynch with Marcus Andrews (Product Specialist). Marcus went out of his way so I can walk out of the dealership with a vehicle that fit my needs and life styles. Smooth process from start to finish and would highly recommend stopping by Lynch Chevrolet and ask for Marcus Andrews. Anthony Scarpinato in Finance was quick and efficient and ensured I left with all final questions asked when signed all documentation. More

Easily one of the worst service experiences Quite simply one of the worst possible experiences imaginable abbreviated version: Purchased a new car from these folks with the very best warranty Quite simply one of the worst possible experiences imaginable abbreviated version: Purchased a new car from these folks with the very best warranty they offered. Brought it in for an oil change asked five (5) different people in the service department if the oil change was covered - they assured me it was not, so, (after paying for the oil change I met and spoke with Jeff Treu - he assured me it was covered and they would refund my money so: I was Charged for an oil change while under warranty (it's been months, still no refund) They performed (??) and Charged for a fuel flush I did not need (side note: my mileage has dropped significantly since the 'flush' Jeff Treu assured me that was common and it should come back up (it has been months I am still down over 100 miles per tank) They returned my vehicle to me an entire day late They returned my vehicle with a new rubbing noise I returned the vehicle to them, was told I needed brakes and that they needed to break locking lugnuts off of the wheels (an extra $150) They replaced the brakes ($500+) the noise was still there. (meaning I did not need breaks and my lugnuts did not need to be broken off). They told me it was a wheel bearing and they'd call me when it came in. they never did ( said they sent me an email?? please!) Fast forward a month and now - since the vehicle is over the 60,000 mile warranty IF I pay for a diagnostic they will see what they can do about determining what the problem is and how much if any of it they will cover. oh and still no refund of the original oil change charge!! STAY AWAY More

Worked with Suzanne and a lady name Kiki and also young man by the name of Kenny all three were great I felt like they really New there product most dealerships don’t. man by the name of Kenny all three were great I felt like they really New there product most dealerships don’t. More