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Luxury Warehouse North

Hendersonville, TN

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183 Reviews
Luxury Warehouse is an independently owned & licensed car dealership located 15 miles north of Nashville, TN. We were established in 2009 by an automotive expert with over 9 years of buying and selling experience, and a team with well over 25 years in the industry. We have two locations to offer our customers the finest in pre-owned luxury cars and trucks. We have a relaxed, climate-controlled, indoor facility as well as a traditional storefront located in the heart of the beautiful lakefront community of Hendersonville, TN. We are successful because the drive and determination of our assembled team is unmatched in the industry and we are focused on providing the finest quality product at the best price with the best customer service.
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379 E Main St

Hendersonville, TN

37075

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Showing 183 reviews

December 11, 2018

Beautiful Porsche Cayenne S!!! Trent was awesome to work with. He gave me a great deal on this car I bought as a surprise for my wife. When his shipper fell through at the last mi More

by Kent N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Earlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Best experience - Very stress free buying I called about a Toyota Highlander on the website. Spoke with Keith to make sure it was still there. When I got there, he showed it to me, gave me the More

by Suz132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2018

This place was awesome so good to us. This place was the best place that we have ever bought a vehicle from. Keith handled everything in a perfectional way. I would recommend this place to More

by TredaFaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Keith was so nice and helpful Nice dealership, with nice cars. Keith was great to deal with. I don’t like the headlights at night but that’s nit his fault. Battery went completely More

by Linda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Great experience Luxury Warehouse made the buying process super simple and enjoyable. They were very accommodating to my request to test drive the vehicle for an "exte More

by mikepro20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Least stressful and easiest experience of buying a car Very friendly, get treated like family and does not put pressure or stress on the buyer. Was very easy going, for buying my first car from this place More

by Skyler345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Very Impressed I was searching for a car for quite some time - debating on if I wanted to go through dealing with the car buying process. I had found the car I want More

by K. B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2018

eh At first, Keith was very helpful. However, he told me he could transfer my handicap tags but then didn't. He said he couldn't after telling me he woul More

by Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Hert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Luxury Warehouse North responded

In respectfully keeping my response as positive as possible, at the DMV, there has to be proof shown from a physician in order to get handicap tags. NO dealer can transfer handicap tags. At the time of the sale, there was discussion of transferring tags, but not handicap tags. The customer did not have her tag with her (therefore, I could not see they were handicap) so she was given a temp tag. At a later date, she and I discussed if we were able to transfer her tags, she would not have to pay the wheel tax. Because she had to get new tags, we charged only for the plate as every county has a different amount of (or no) wheel tax. Therefore, because she needed handicap tags, she had to go to her DMV. She did not have to pay for her plate, only the wheel tax for her county as everyone out of county has to do. When her plates and registration came in, I took a picture and sent it to her informing her they were in and I would mail them to her, as I do everyone. After she looked at the picture she replied, "Great is it handicap?" That was the first I had heard of her tag needing to be handicapped (28 days later). I told her that dealers were not allowed by law to give handicap tags and that she could swap them out at her DMV. In the same text, she said, "did you know the windshield had a crack in it." I replied, "No and we actually have a company that comes to our lot once a week," (not once a month as she stated above), "and checks all of our cars to make sure they don't have cracks in them." Her response was "It's just a small crack on the passenger side way down on the bottom it took me a few days to see it actually," (again, 28 days later). I do have texts and dates to confirm this if there is any question as customer satisfaction is the utmost importance to me and our team at Luxury Warehouse. We are truly very happy she enjoyed her cookies.

July 31, 2018

Great Experience and Service I had the pleasure of doing business with Luxury Warehouse and in specific Trent. He did a fantastic job in a very short time in getting me in the veh More

by ronmitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Earlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2018

Good People Keith was very friendly & informative and he helped me get the warranty i needed. Low key/ at home atmosphere. Did not feel pressured as opposed to so More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Earlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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