Luxury Motors

STAY AWAY - BAD NEWS - CRIMINAL BEHAVIOR - SHOULD BE SHUT DOWN BY THE STATE I was interested in a Range Rover. Moe Barakat, my sales person, demanded a deposit before he would send me any additional phot DOWN BY THE STATE I was interested in a Range Rover. Moe Barakat, my sales person, demanded a deposit before he would send me any additional photos. When he sent the pictures they were very poor quality which lead me to believe he was trying to deceive me regarding the condition of the vehicle. I immediately replied to his email requesting that he refund my $1000 deposit (so far all during the same day). He never replied and did not refund my deposit. I called several times over the next week and finally spoke to Jason Larson. He apologized and said that he would take care of it. I sent him a follow-up email. He never replied and my credit card was not refunded. So far I'm three weeks in and can not get ANYONE at the dealership to refund my deposit, or much less return an email or phone call. I've disputed the transaction with American Express since Luxury Motors will not refund the card. I have dealt with several other dealerships that have similar sales volumes. They do not have ANY complaints of this nature. This is why Luxury Motors DOES NOT DO BUSINESS ON EBAY because they would not be able to survive the feedback rating system. Don't believe the PLANTED positive feedback. These guys should be put out of business. More

In Short, very shady dealings. Had a promise to cure several problems with the car and repeated confirmations that these items had been fixed. When the car arrived none had been taken care of. Also, a several problems with the car and repeated confirmations that these items had been fixed. When the car arrived none had been taken care of. Also, arrange your own shipping. I had them do it with written confirmtion that this would be a pass through cost i.e. no mark up. I ended up speaking with the shipper when there was a delay and thought to ask how much he charged them. They billed my credit card $1500 when the cost of shipment was $900. Still haven't had this resolved. Also, see the following link prior to dealing with them. I wish I had prior to purchasing. http://chicagobusiness.com/cgi-bin/news.pl?id=15636 More