
Luxury Motor Club
Franklin Square, NY

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10/13/23: STAY AWAY FROM THIS DEALERSHIP! ! I have been trying to negotiate a deal on a 2022 Kia Stinger on their webpage listed for $37,850. I called and spoke to a salesman named Rafael. ! I have been trying to negotiate a deal on a 2022 Kia Stinger on their webpage listed for $37,850. I called and spoke to a salesman named Rafael. He indicated that he could “probably” lower the price to “around” $36,000, that he could give me full KBB value for my 2022 Kia K5 GT-Line ($27,400), and that financing would “most likely” be around 5%. He also told me that to hold the car, I would have to insure it. I told him I was 4 hours, one-way, driving time away, and I requested a firm price for his vehicle, and a firm offer for mine. He indicated that it was store policy to “not give quotes over the phone”. We went back and forth for two days. I asked to speak to a sales manager, who never called me back. I did finally talk to the Finance Manager, who indicated that the price of his vehicle was $37,850, with no room to negotiate, he offered me $22,000 for my car, and that financing would be 7% at a minimum. He also stated that it was “first-come, first-serve and that he could not guarantee that any car would ever be available”. I then asked him about the reviews I read on-line about extra fees being charged by the finance department and he admitted that it was true, stating that “the price of the car on the website is the sales price, it does not include any maintenance we had to perform to get the car ready for sale. This could include detailing, tires, brakes, oil changes, etc. It will also include required warranties”. I am 68 years old, and have bought many cars over the years, and have dealt with numerous dealerships. THIS IS ABSOLUTLEY THE LEAST TRUSTWORTHY DEALERSHIP I HAVE EVER DEALT WITH!! BUYER BEWARE! More
STAY AWAY! My friend went to purchase a durango advertised at $36,450. I get a phone call from her an hour later with a sheet that had been given to her tota My friend went to purchase a durango advertised at $36,450. I get a phone call from her an hour later with a sheet that had been given to her totalling just over $81xxx!!!!! NOT A JOKE. The amount of fake dealer fees was astronomical. She asked me to talk to the guy (me being in the business for 30 years, and he xx'd his answers as I shot all the fees down one bye one. Destination Charge for $1730.00?!!! for a used car!!! "Oh we got it from North Carolina" was his answer. $1845 Dealer Prep, 1500 Dealer Acquisition, 600 Dealer Fee, and then to top it all off, a 12.5% interest rate (Shes Tier 1). "We paid 44k for the truck, let me explain how we got here" - NO F*CKIN THANKS, theres nothing to justify a used durango R/T for 81K -. I asked her to grab her purse and just walk out. Now I Printed the invoice and hung it on my wall here at my shop for a great laugh. She ended up going to a Dodge Dealer, advertised truck of 38k, out the door for 43k - SHAME SHAME SHAME on this place, Im sure every once in a while some poor soul gets hammered there. Not this time - BEWARE More
A big thank you to the company for assisting me in purchasing my new Jeep Compass. I want to express special gratitude to the consultant Ray, who showed great professionalism and helped us choose by p purchasing my new Jeep Compass. I want to express special gratitude to the consultant Ray, who showed great professionalism and helped us choose by providing detailed information about the pros and cons of each model we were interested in. Thanks to their support, the processing was quick and seamless. I am very satisfied and highly recommend this company to everyone. More
Excellent car dealership! I bought a new car from them, and everything went smoothly. The transaction was simple and clear, and the managers helped me with the paperwork. They I bought a new car from them, and everything went smoothly. The transaction was simple and clear, and the managers helped me with the paperwork. They delivered the car right to my doorstep, which was very convenient. More
These guys are simply incredible, super customer-oriented! I bought a car in 2 days. I came for a Mercedes, didn't like it. They found a Lexus for me within an hour, and the next day I had customer-oriented! I bought a car in 2 days. I came for a Mercedes, didn't like it. They found a Lexus for me within an hour, and the next day I had it checked at the service station and went for the paperwork. Today, the battery broke down, and they flew in and saved me. The service is on 🔥. Highly recommended! More
Excellent service! The transaction went smoothly, the managers were polite and professional. The home delivery of the car was comfortable. This car dealership offers mo The transaction went smoothly, the managers were polite and professional. The home delivery of the car was comfortable. This car dealership offers modern solutions and reliability. Very satisfied with the interaction with the managers. More
Excellent interaction with the managers. The transaction went smoothly, the paperwork was done quickly and without any unnecessary complications. The car was delivered to my home right on ti The transaction went smoothly, the paperwork was done quickly and without any unnecessary complications. The car was delivered to my home right on time. I appreciated the reliability and modernity of this car dealership. I will recommend it to my acquaintances! More
I bought my first car from them! The transaction went smoothly, and the managers were very patient and helped me with all the formalities. Thank you, Luxury Motor Cars, for being a r The transaction went smoothly, and the managers were very patient and helped me with all the formalities. Thank you, Luxury Motor Cars, for being a reliable dealership and providing a pleasant experience. More
Decided to buy a car at Luxury Motor Cars dealership and didn't regret it! The transaction was handled remotely, everything went quickly and smoothly. Arthur was an excellent manager who promptly responded didn't regret it! The transaction was handled remotely, everything went quickly and smoothly. Arthur was an excellent manager who promptly responded to all my inquiries. The car was delivered right to my door in excellent condition. Very satisfied with the service! More
What a wonderful car dealership! The managers here really know their stuff. They helped me make a choice that perfectly matches my requirements. The purchase process was very simple The managers here really know their stuff. They helped me make a choice that perfectly matches my requirements. The purchase process was very simple and fast. I'm satisfied with my new car and the service. More