Luxury Motor Club
Franklin Square, NY
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No sale without $3000 extended warranty and $1500 fees The car looked beautiful and the listed price was good and fair, so I contacted the dealership to confirm it was available and to ask them to quantify The car looked beautiful and the listed price was good and fair, so I contacted the dealership to confirm it was available and to ask them to quantify all additional costs they would charge. After 2 attempts to get an answer, Joshua advised they had a $475 document fee (not crazy) plus $1,090 in other charges for dealer prep, etc., which made the total still within a reasonable range. Josh also advised “Also we provide a 2 year 26k mile warranty on the vehicle which for this particular car my cost is 2995 which is your choice,” which is absurd, but since it was my choice, I still wanted to see the car. The night before we were going to see the car, I received an email telling me there was another buyer willing to buy the guarantee, but he assured me “If you are willing to finance or purchase the warranty I will gladly finalize the deal with you.” Now 10 days later the car is still listed. It seemed to me that the extra $2,995 for the extended warranty wasn’t my choice. I’m giving 2 stars because they at least told me before I drove the hour to test drive the car and saved me that. More
Thieves, worst car dealership in US. This is definitely the worst dealership in US. The most disgusting thieves and liars in the whole industry. They will sell you a lot of BS and promise This is definitely the worst dealership in US. The most disgusting thieves and liars in the whole industry. They will sell you a lot of BS and promises thay you'll never get. They drown you in paperwork and hurry you to sign everything so that you don't read what you're falling for. First thing I found out was that I asked for a copy of every single document loan terms, gap insurance, extended warranty, contract of sale, everything and they only handed me the warranty(which O don't recommend never) and the contract on a thick envelope (I assumed everything was there, rookie mistake) then I found out (using rate calculators online) that they had overcharged me the same amount I put as downpayment ($8,500). I called to confront them and they said that I wasn't understanding that was taxes and fees but how you get from 35k to 50k with a warranty of $3,500 just with "taxes and fees" When I bought the warranty I was told that it will kick off after my factory warranty expired which was also a lie because the contract said it was right away. After all this I called different attorneys but since I signed everything I couldn't do anything and that's why I never did anything else (imperfect system). I was always thinking on giving a bad review but never took the time to do it. Today... 7 months after... I went to refinance my car to get a better deal and found out that they never included the Gap insurance. This people are the worst parasites in this planet and they will steal every penny that they can with a smile in their faces like is nothing. Maybe I can afford that but I pray for those who can't and they do it anyway. These rats should be left in the street specially the biggest thief from the Finance department Nathan Shaolian. Sad that I can't give 0 stars or even negative. More
Top notch dealership I highly recommend Noemi oyola as your salesperson. Noemi took the hassle and stress from me purchasing a Luxury stylish car. She took the time to sho I highly recommend Noemi oyola as your salesperson. Noemi took the hassle and stress from me purchasing a Luxury stylish car. She took the time to show me all my options and was never pushy. I ended up with a sophisticated car I can enjoy and take care of. She even allowed me to test drive the car around the area on our own. She was patient and helped me set up my phone with Bluetooth. I loved the purchasing experience. Noemi is awesome and so friendly . More
Happy as can be Noemi showed me a number of cars that were what I was looking for. I actually had a hard time limiting which car I wanted and decided to go with the o Noemi showed me a number of cars that were what I was looking for. I actually had a hard time limiting which car I wanted and decided to go with the one that looks best because the numbers all made sense on the few I wanted. This place is an oasis for cars and I can't wait to tell my friends about it. But they will probably ask where the car came from when they see it. KM More
best NY car place bar none I came here to get a second car. I needed more space for family outings with the kids and wife and our luggage. We got a nice SUV here and it didn't b I came here to get a second car. I needed more space for family outings with the kids and wife and our luggage. We got a nice SUV here and it didn't break the bank. Very happy with the value I got for what I paid. My wife drives the new car more than she drives her sedan. I didn't expect that but it's not a big deal. The car is immaculate and I thank Yuri and Nathan for selling it to me with such kindness and honesty. More
10 out of 10! What struck me about this place is most of the cars are in perfect shape. It's like they were in a museum before Yuri bought them. Maybe they have a m What struck me about this place is most of the cars are in perfect shape. It's like they were in a museum before Yuri bought them. Maybe they have a magician in their shop turning used cars into how they were when they were new. I used their lending/finance they have at Luxury Motor Club to get a loan with a good rate. I'm very happy. More
happy customer here I checked out a Jaguar and really liked it. I ended up getting it through their financing. The cars here are in excellent condition as if they had one I checked out a Jaguar and really liked it. I ended up getting it through their financing. The cars here are in excellent condition as if they had one owner who took great care of them. The prices are also very good. This is definitely a dealership worth considering. The salesman was very nice and he seemed to care about my buying experience. More
Audi buyer Me and my wife came here to check out an Audi we saw online. She had wanted one for awhile and spent some time and finally found one on the computer. Me and my wife came here to check out an Audi we saw online. She had wanted one for awhile and spent some time and finally found one on the computer. I went with her and she took the car for a spin and loved it and I made a deal with the owner to purchase the car at a cash offer. It was insanely easy. Luxury automobiles here are second to none and I was and am still in awe. More
I am happy I got my car here a while ago and the experience was awesome. Jack helped me get into a newish Mercedes sports utility vehicle and the car has held up I got my car here a while ago and the experience was awesome. Jack helped me get into a newish Mercedes sports utility vehicle and the car has held up well and I am definitely a customer for life. More
Smiling like a horse I totally titled my review smiling horse because although I'm not horsing around I am smiling ear-to-ear. And I like to eat carrots too. Noemi is the I totally titled my review smiling horse because although I'm not horsing around I am smiling ear-to-ear. And I like to eat carrots too. Noemi is the greatest car sales person in the state of New York. I brought in some papers and she was patient and listen to my concerns and questions and she gave her opinion and I am so glad I came here. Do your research and seek her out. You'll be glad you did. More