Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luxury & Imports of Leavenworth
Leavenworth, KS
1,002 Reviews
While Ted Rea was working in sales for a large telecommunications company, he started buying and selling cars as a hobby. After 5 years of nurturing his hobby into a business, he chose a spot in his hometown of Leavenworth to open a retail showroom. The showroom opened in 1994 with 15 vehicles and was a quick success. Ted soon turned his small venture into a larger organization with his brother, John, who opened a store in Hutchinson Kansas in 1995.
Ted and John believe their business is successful because the Luxury & Imports staff is unmatched. People recognize the value of buying a pre-owned vehicle over a new one. Customers are always looking for the right vehicle from a certain year at the right price. And the staff and Luxury & Imports is an understanding group who really listens to what customers need. The car a customer comes to see may not be the only one that meets their need. Consultative selling, as opposed to a quick sale, is how Luxury & Imports establishes lifetime customers. Ted has customers now who will drive past 20 to thirty dealerships to get to his lot. Ted and his staff are there for customers through the whole buying process, and beyond. This value makes Luxury & Imports different from many other dealerships. As our motto goes: "Our success is based on helping our customers find the right car at the right price."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,002 reviews
December 17, 2018
Trade in/purchase Staff at Luxury Imports were friendly & helpful. Had a wide variety of vehicles from which to choose. Felt good doing business at home rather than out Staff at Luxury Imports were friendly & helpful. Had a wide variety of vehicles from which to choose. Felt good doing business at home rather than out of town. Would recommend this business if you needed a vehicle. More
by smopster72
Verified CustomerEmployees Worked With
Ryan Hunihake, Sebastian
December 12, 2018
great experience overall All of the employees at this dealership were incredibly helpful and made my experience as stress-free as humanly possible. They did everything within All of the employees at this dealership were incredibly helpful and made my experience as stress-free as humanly possible. They did everything within their power to get me into a safe, affordable and long-lasting car and they gave me peace of mind. Jake was my salesman and Chad was also extremely helpful. I'm so thankful and recommend this dealership to anyone looking for a great car-buying experience. More
by ALICIAMREYNA4
Employees Worked With
Chad, Joe Bonzo, Jake Rea
December 12, 2018
Vrey good experience. Jacob was very helpful in making this purchase easy. He went out of his way to make us happy. The staff was very friendly. Would definitely buy there Jacob was very helpful in making this purchase easy. He went out of his way to make us happy. The staff was very friendly. Would definitely buy there again. More
by bosshogpw15
Employees Worked With
Joe Bonzo, Jake Rea
December 12, 2018
Fantastic From Sale to Service!!!! We just purchased our fifth car from Luxury and Imports and I wouldn’t go anywhere else. From sale to service they are first class! John and his team We just purchased our fifth car from Luxury and Imports and I wouldn’t go anywhere else. From sale to service they are first class! John and his team operate with honesty and integrity and you can’t ask for more than that! More
by shellycannon2015
Employees Worked With
John Rea
December 10, 2018
excellent service John Rea helped us in every way possible to find what we needed and getting the Automobile we wanted. Also the sales team made us feel welcome. Highl John Rea helped us in every way possible to find what we needed and getting the Automobile we wanted. Also the sales team made us feel welcome. Highly recommend Luxury and imports More
by jgaona93
Employees Worked With
Cooper Albright, John Rea
December 07, 2018
Very Pleased ! Chose the dealership as a result of several online searches for a used vehicle based on appearance, mileage & price. Salesperson (Tino Stowers) was ve Chose the dealership as a result of several online searches for a used vehicle based on appearance, mileage & price. Salesperson (Tino Stowers) was very helpful throughout the process of agreeing on a price, facilitating the trade-in and finalizing the sale. The financial manager (Chad Acheson) got me in and out of the loan process very quickly with no pressure to purchase the additional features available. Overall, one of the most comfortable auto trading experiences I've ever had. More
by sparkdiv
Employees Worked With
Chad Acheson, Cooper Albright, Tino Stowers
December 07, 2018
Best car buying experience I’ve ever had! This has by far been the best car buying experience I’ve ever had. I worked with Jake Rea and he made the process super simple. I was able to get into This has by far been the best car buying experience I’ve ever had. I worked with Jake Rea and he made the process super simple. I was able to get into a vehicle the same day and financing was a breeze! I am now a Luxury & Imports customer for life! AMAZING customer service and incredible knowledge. Glad to now be apart of the Luxury & Imports family! More
by skimdavidson
Employees Worked With
Jake Rea
December 06, 2018
Best in town Excellent help and service by all of the folks at the dealership. I highly recommend Luxury & Imports Dealership for anyone looking for a used car. Th Excellent help and service by all of the folks at the dealership. I highly recommend Luxury & Imports Dealership for anyone looking for a used car. They can't be beat. More
by jlaface6
Employees Worked With
Tino Stowers
December 06, 2018
Horrible from start to finish,begin with Tino to Cooper they prey on Seniors Tino was the worse, wear you down and no deal unless you take Gap,Extended Warranty. Cooper has my auto for almost 29 days to h they prey on Seniors Tino was the worse, wear you down and no deal unless you take Gap,Extended Warranty. Cooper has my auto for almost 29 days to have bluetooth repaired . Then promised to add xm to vehicle. gets me in and said oh you need an instalation. Now its time for a gift card 200.00 o but they have to order it.... The owners may be good guys,but the are well insulated by their employees. You never get to see them.......Worse dealership in 5 states and over twenty vehicles owned More
by jerrysmith322
Employees Worked With
Cooper Albright, Tino Stowers
December 06, 2018
Great experience Very nice sales and customer service. It's a zero-pressure environment: at no point was I ever pushed to go one way or another, and there was no dread Very nice sales and customer service. It's a zero-pressure environment: at no point was I ever pushed to go one way or another, and there was no dreaded walk "to the finance guy's office" (as one seemingly finds everywhere else). John simply provided his thoughts and the numbers and let me decide. I'll definitely come back when I'm in the market again! More
by JohnH
