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Luxury & Imports of Leavenworth
Leavenworth, KS
1,002 Reviews
While Ted Rea was working in sales for a large telecommunications company, he started buying and selling cars as a hobby. After 5 years of nurturing his hobby into a business, he chose a spot in his hometown of Leavenworth to open a retail showroom. The showroom opened in 1994 with 15 vehicles and was a quick success. Ted soon turned his small venture into a larger organization with his brother, John, who opened a store in Hutchinson Kansas in 1995.
Ted and John believe their business is successful because the Luxury & Imports staff is unmatched. People recognize the value of buying a pre-owned vehicle over a new one. Customers are always looking for the right vehicle from a certain year at the right price. And the staff and Luxury & Imports is an understanding group who really listens to what customers need. The car a customer comes to see may not be the only one that meets their need. Consultative selling, as opposed to a quick sale, is how Luxury & Imports establishes lifetime customers. Ted has customers now who will drive past 20 to thirty dealerships to get to his lot. Ted and his staff are there for customers through the whole buying process, and beyond. This value makes Luxury & Imports different from many other dealerships. As our motto goes: "Our success is based on helping our customers find the right car at the right price."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,002 reviews
January 20, 2020
I have purchased 7 vehicles from Luxury & Imports and have been very happy with each one. This was by far the best experience yet! My salesman, Chris Castellano, went above and beyond to ensure that I wa have been very happy with each one. This was by far the best experience yet! My salesman, Chris Castellano, went above and beyond to ensure that I was happy with my purchase. Missed paperwork with my insurance, wrong paperwork with my insurance,etc., which caused a delay in my purchase. He knew I wanted this vehicle and I knew it was his job to sell to make his living. What made this such a great experience was that , Chris didn'tpressure me because he knew what I was dealing with. Outstanding job Chris, you will always have my business. Thank you Lux&Imp for hiring a dedicated and professional worker! Thanks again!! More
by shfox66
Employees Worked With
Chris Castellano
January 16, 2020
Chris was fantastic to work with. He was thorough and answered all of our questions I would not hesitate to purchase another car from this dealership. This experience was pleasant and very positive. answered all of our questions I would not hesitate to purchase another car from this dealership. This experience was pleasant and very positive. More
by morgamon2
Employees Worked With
Chris Castellano
January 15, 2020
From start to finish Molly Rae with Luxery Imports was amazing! She was patient and understood what was best for our family. We never once felt pressured into anything. This was a painless and refreshing amazing! She was patient and understood what was best for our family. We never once felt pressured into anything. This was a painless and refreshing car buying experience. Chris who is a colleague of Molly’s even was of assistance to Molly. Wonderful experience even down to Chad in the finance department! We will definitely be doing business again with Luxury Imports!!! More
by ambermacias3125
Verified CustomerJanuary 15, 2020
Awesome service Attention to detail, knowledgeable, personable, professional, extremely helpful, seamless transaction, great vehicle that I wanted. They made everythi Attention to detail, knowledgeable, personable, professional, extremely helpful, seamless transaction, great vehicle that I wanted. They made everything easy and I feel very comfortable with my purchase and will buy another car here when I am ready. More
by workpridewin
Employees Worked With
Jason Spencer
January 12, 2020
Tino was very helpful in finding me a car that was the perfect fit for me. This place has excellent service! Very easy to find the perfect car here. perfect fit for me. This place has excellent service! Very easy to find the perfect car here. More
by mara.jade.ford99
January 12, 2020
Go see Chris. He'll do everything to help you find your perfect fit. He's so polite and thorough you wont have any regrets speaking with him. He wont waste your time. perfect fit. He's so polite and thorough you wont have any regrets speaking with him. He wont waste your time. More
by Jkbravo6
Employees Worked With
Chris Castellano
January 09, 2020
Luxury & Imports is a unique dealership. I have purchased two cars from Luxury & Imports and so far, pleased with both. John Rea was an excellent salesman, very knowledgeable, no pressure, a I have purchased two cars from Luxury & Imports and so far, pleased with both. John Rea was an excellent salesman, very knowledgeable, no pressure, and easy transaction. I would not hesitate to recommend him. More
by rig55
Employees Worked With
John Rea
January 09, 2020
Great people to do business with! No pressure sales staff! A very good service department!A lot of inventory of quality and reasonably priced vehicles to test drive and choose from! staff! A very good service department!A lot of inventory of quality and reasonably priced vehicles to test drive and choose from! More
by rockchawk51
January 09, 2020
Our experience with Luxury & Imports was outstanding! John, Ted and staff worked diligently to find us the right vehicle at the best possible price. Plus, John made the extra effort to ensure our MKC was John, Ted and staff worked diligently to find us the right vehicle at the best possible price. Plus, John made the extra effort to ensure our MKC was in perfect condition on the day of delivery. You may find fancier dealerships, but none that works harder for their customers. More
by Dr. Bill
January 04, 2020
Review Not a bad visit and they have a good selection of cars. Worked with my schedule and didn’t hold me hostage like some dealerships do. Not a bad visit and they have a good selection of cars. Worked with my schedule and didn’t hold me hostage like some dealerships do. More
by hamrijam
