Luxury & Imports of Leavenworth

Worst customer service Truecar and their website show a vehicle available. I am ready to purchase same day, so I contact via email and text. I got an initial reply, but no Truecar and their website show a vehicle available. I am ready to purchase same day, so I contact via email and text. I got an initial reply, but nothing else, no response to my emails or texts, and I WAS READY TO PAY CASH FOR SAME DAY PURCHASE! Found out through a dealer friend that they sold the vehicle I was interested in but did not update their website or availability and didn't care enough to reply to email or text. Not a good way to operate a respectable business. Cooper should be retrained! More

Very friendly staff . Car had a hatch problem bought it on Thursday and didn’t get car till Monday . They should check the vehicles periodically to make sure they are ready to go before someone buys them on Thursday and didn’t get car till Monday . They should check the vehicles periodically to make sure they are ready to go before someone buys them More

Excellent service all around! I would highly recommend! John was great to work with and this was the fastest car buying experience we have ever had. John was great to work with and this was the fastest car buying experience we have ever had. More

Chris is awesome! Very helpful. Gave us lots of options and plenty insight. Very honest guy. We have had the van for a couple months now. So far everything has been great. I would recommend asking for Chr and plenty insight. Very honest guy. We have had the van for a couple months now. So far everything has been great. I would recommend asking for Chris Castellano if your planning on going to Luxury & Imports. My wife is very happy with her purchase and his services he provided. Thank you Chris! More

Everyone was nice. I didn’t feel pressured. They let me take the time that I needed. Everyone was professional and greeted me when I walked in take the time that I needed. Everyone was professional and greeted me when I walked in More

Wonderful service. John and team assisted me in getting a new vehicle. Even amongst the Covid-19 pandemic the entire process was smooth, comfortable, and reassuring. They honestly treat their customers like new vehicle. Even amongst the Covid-19 pandemic the entire process was smooth, comfortable, and reassuring. They honestly treat their customers like family. I will be a lifetime customer. More

I loved my experience today! Very nice people who work to accommodate you. I will definitely be coming back when i’m ready for a new car! accommodate you. I will definitely be coming back when i’m ready for a new car! More

Great Customer Service My wife and I found what we felt was good deal on a vehicle that exactly met our requirements. The staff was awesome to work with and the actual sales My wife and I found what we felt was good deal on a vehicle that exactly met our requirements. The staff was awesome to work with and the actual sales process was easy. More

The sales experience itself was smooth and easy. I probably would revisit on that fact alone. I was, however, unhappy that my vehicle was not very clean when I took possession. The accelerator and b probably would revisit on that fact alone. I was, however, unhappy that my vehicle was not very clean when I took possession. The accelerator and brake pedals had mud on them, and the dash and recessed areas inside the car needed wiping. I don’t feel this is asking a lot, as a customer. More

Second time coming here and wouldn’t go anywhere else! Got my payments exactly where we needed them and made everything so simple and pleasant! Got my payments exactly where we needed them and made everything so simple and pleasant! More