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Luxury & Imports of Leavenworth

Leavenworth, KS

4.5
1,002 Reviews
While Ted Rea was working in sales for a large telecommunications company, he started buying and selling cars as a hobby. After 5 years of nurturing his hobby into a business, he chose a spot in his hometown of Leavenworth to open a retail showroom. The showroom opened in 1994 with 15 vehicles and was a quick success. Ted soon turned his small venture into a larger organization with his brother, John, who opened a store in Hutchinson Kansas in 1995. Ted and John believe their business is successful because the Luxury & Imports staff is unmatched. People recognize the value of buying a pre-owned vehicle over a new one. Customers are always looking for the right vehicle from a certain year at the right price. And the staff and Luxury & Imports is an understanding group who really listens to what customers need. The car a customer comes to see may not be the only one that meets their need. Consultative selling, as opposed to a quick sale, is how Luxury & Imports establishes lifetime customers. Ted has customers now who will drive past 20 to thirty dealerships to get to his lot. Ted and his staff are there for customers through the whole buying process, and beyond. This value makes Luxury & Imports different from many other dealerships. As our motto goes: "Our success is based on helping our customers find the right car at the right price."
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5239 S 4th St

Leavenworth, KS

66048

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Showing 1,002 reviews

September 15, 2023

Classy small operation gives you that personal touch. Brought the vehicle I wanted to look at to a location that was convenient for me. Held the vehicle I wanted till we could close the deal. Thank you More

by tcstrass13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hutchinson crew
September 13, 2023

I had an excellent experience at Luxury & Imports. Emily & Lucas were both so helpful in helping me find my vehicle of choice with not adding any pressure! They were both very professional, respectful More

by lindseypoertner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily & Lucas
September 09, 2023

Jeff and Ryan in the service department are very knowledgeable and professional. Always a pleasure to work with them. More

by jeff.wooley
Recommend Dealer
Yes
Employees Worked With
Jeff, Ryan
September 03, 2023

Kellen was great. He was helpful with our questions, genuine respectful and no pressure. The sales manager was frank about the price not being negotiable but flexible More

by w_thornton3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Molly Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellen Knapton
August 31, 2023

Everyone, especially Rick Mears, was fantadtic! No pressure. Very professional. Answered all my questions. Made me feel like one of the family! Definitely the easiest time I've ever had purchasing More

by Pam Simpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mears
August 30, 2023

I had an excellent experience at Luxury and Imports. Great folks. Super easy process in trading in and purchasing my new truck. I highly recommend them! More

by gdpmlbfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mears
August 30, 2023

The girl who handled the paperwork was extremely rude. This whole process was very difficult and exhausting. I will not be back, or recommend this place More

by jeff.knotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Molly Rea
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Took my vehicle in for a routine oil change. No sooner than I got my vehicle back it stalls to start and now the engine light has come on. I was under my mileage required for the oil change and More

by Jsanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Molly Rea
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Wonderful service, friendly, respectful employees. Clean and comfortable waiting room. Snacks and drinks available while waiting. More

by jeanettedrury
Recommend Dealer
Yes
Employees Worked With
Aaron, service department
August 24, 2023

Lack of communication throughout dealership the dealership. We ran into multiple issues getting our vehicle serviced after purchasing vehicle More

by stephenj.walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellen
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