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Luxury & Imports of Leavenworth

Leavenworth, KS

4.5
1,002 Reviews
While Ted Rea was working in sales for a large telecommunications company, he started buying and selling cars as a hobby. After 5 years of nurturing his hobby into a business, he chose a spot in his hometown of Leavenworth to open a retail showroom. The showroom opened in 1994 with 15 vehicles and was a quick success. Ted soon turned his small venture into a larger organization with his brother, John, who opened a store in Hutchinson Kansas in 1995. Ted and John believe their business is successful because the Luxury & Imports staff is unmatched. People recognize the value of buying a pre-owned vehicle over a new one. Customers are always looking for the right vehicle from a certain year at the right price. And the staff and Luxury & Imports is an understanding group who really listens to what customers need. The car a customer comes to see may not be the only one that meets their need. Consultative selling, as opposed to a quick sale, is how Luxury & Imports establishes lifetime customers. Ted has customers now who will drive past 20 to thirty dealerships to get to his lot. Ted and his staff are there for customers through the whole buying process, and beyond. This value makes Luxury & Imports different from many other dealerships. As our motto goes: "Our success is based on helping our customers find the right car at the right price."
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5239 S 4th St

Leavenworth, KS

66048

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Showing 1,002 reviews

December 29, 2021

Purchased 6th car from luxury and everytime it gets better and better with service and efficiency More

by Lrolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rea, Chad Atcheson, Herschel McWilliams, William Cornelius
December 28, 2021

AJ was great! Flexible to make an appointment, no one was pushy at all! Had a great experience and got my new car! More

by courtneysmith1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

Luxury & Imports offers a friendly and respectful environment! JR listened to our wants and needs on a new car and he did everything he could to get us that. All of the staff greeted us with a friend More

by Audreycollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2021

I gave four stars because I was told that they could beat the finance score of USAA but when I went to do paperwork they were actually higher. Due to time restraint I had on my day, I didn't have time to go More

by locare_cares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Rea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herschel McWilliams, William Cornelius
December 25, 2021

They did absolutely amazing in helping me buy my car especially while i was in a different city and state entirely !!! AJ was especially helpful! More

by Hayleydana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Atcheson, Lee Danner
December 21, 2021

When we want a great vehicle and a great deal,, we head straight to Luxury and Imports. Talk to any of the good salespersons, but we recommend John Rea. John works with us until we all are satisfied with More

by rodessala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Galley— the Body shop, John Rea, Chad Atcheson, Herschel McWilliams
December 19, 2021

Everyone was great to work with. They answered all my questions and I never felt pressured. Great experience. More

by Megan Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rea
December 18, 2021

William was great to work with! He went out of his way William was great to work with! He went out of his way to ensure we found the right vehicle for us. His customer service was on point and he was alw More

by Hess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Atcheson, William Cornelius
December 15, 2021

Everyone was nice, everyone was professional, but there is a DEEP seeded issue with this establishment. They REFUSE to haggle. Which normally would be fine, that's their prerogative, it's their product More

by TanK_Stavin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alvaro Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Danner
December 12, 2021

John was super helpful in finding me my next ride! Will definitely be back when we need to find our next car! Wasn't pushy and let me decide on my own pace More

by destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rea, Chad Atcheson, Herschel McWilliams
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