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Luxury & Imports of Leavenworth
Leavenworth, KS
1,002 Reviews
While Ted Rea was working in sales for a large telecommunications company, he started buying and selling cars as a hobby. After 5 years of nurturing his hobby into a business, he chose a spot in his hometown of Leavenworth to open a retail showroom. The showroom opened in 1994 with 15 vehicles and was a quick success. Ted soon turned his small venture into a larger organization with his brother, John, who opened a store in Hutchinson Kansas in 1995.
Ted and John believe their business is successful because the Luxury & Imports staff is unmatched. People recognize the value of buying a pre-owned vehicle over a new one. Customers are always looking for the right vehicle from a certain year at the right price. And the staff and Luxury & Imports is an understanding group who really listens to what customers need. The car a customer comes to see may not be the only one that meets their need. Consultative selling, as opposed to a quick sale, is how Luxury & Imports establishes lifetime customers. Ted has customers now who will drive past 20 to thirty dealerships to get to his lot. Ted and his staff are there for customers through the whole buying process, and beyond. This value makes Luxury & Imports different from many other dealerships. As our motto goes: "Our success is based on helping our customers find the right car at the right price."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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August 28, 2018
Easiest/Best car purchase we've ever had! My wife and I bought a 2011 Lincoln MKZ 8/6/18. We saw the car online and Bus Mgr Cooper Albright called me to confirm what time we coming to look at My wife and I bought a 2011 Lincoln MKZ 8/6/18. We saw the car online and Bus Mgr Cooper Albright called me to confirm what time we coming to look at the car from NKC. It was at one of their other dealerships and he made sure it was in Leavenworth when we arrived. Everyone was friendly and pleasant. It was a very relaxed atmosphere. No one dressed in suit and tie. It was like going to your friend's car lot to buy a car. When we were negotiating, Cooper came over and had the service report from their service dept. Showed me brakes and tire life and what they had done to get the car ready. I didn't have to ask for that. More dealers should care about their customers like these guys! I had a check engine light come on 2 wks after I bought the car and Cooper made sure I had a loaner while they fixed the problem. 4 days later another check engine problem and this time Cooper sent someone to my office to pick up the car and bring it back when done. At their expense! Cooper was genuinely sincere in apologizing for the hassle. Will definitely be buying my next car from them and will be telling anyone I can about where to buy a car. Sincerely, Jeff Fragola More
by jfragola
Employees Worked With
Aaron in Service, Chad in Finance, Cooper Albright, Joel Lawson
August 05, 2013
We have purchased our last couple cars from Luxury & Imports and wouldn't go anywhere else! The buying process was quick and painless, we were offered great trade in values, and they have a great select Imports and wouldn't go anywhere else! The buying process was quick and painless, we were offered great trade in values, and they have a great selection to choose from. If you don't see something on the lot, just ask - they will find what you are looking for. Their full service service department is very reasonable and timely - no long waits for oil changes, etc. Go see John (or any of the other guys), you'll be glad you did! More
by Kugyrlde32
Employees Worked With
John Rae
