Luxury & Imports of Hutchinson

I scheduled an appointment to see and test drive a vehicle at 9am right when they opened. I had planned on trading in my vehicle so I took everything out and got it ready. I drove an hour to the deale vehicle at 9am right when they opened. I had planned on trading in my vehicle so I took everything out and got it ready. I drove an hour to the dealership and when I arrived I was told the car wasn’t there, it was at the body shop and might be back in 2 hours. I wasted 2 hours of my day driving. More

Jeep Grand Cherokee We had a great experience, Molly was very knowledgeable and work hard to get us the deal we wanted. The vehicle is great one of the best vehicles we We had a great experience, Molly was very knowledgeable and work hard to get us the deal we wanted. The vehicle is great one of the best vehicles we ever owned. More

Terrible customer service and poor mechanics on site. Bought a car and it drove great for a day. Then the next day it was throwing check engine lights. Scanned it with my scanner and it was coil pack fai Bought a car and it drove great for a day. Then the next day it was throwing check engine lights. Scanned it with my scanner and it was coil pack failure and misfiring. Called dealership wanting them to look at it. They said it’d be at least a week before they could look at it. You can’t drive a vehicle for a week when it’s misfiring. I then decided to fix it myself. They clearly had problems with the ignition coil because they had done a very poor job rewiring it. They didn’t use electrical tape nor was there any wiring caps. Then after further inspection I realized they had tightened down the coil pack so much it had stripped the nut inside the valve cover. Had to tap out the screw from the bottom. I will never recommend anybody to buy a vehicle from this dealership! Terrible service and they definitely don’t respect customers whatsoever. More

They were wonderful to deal with. Very helpful, accommodating, and would recommend to my family and friends. This is not a high pressure sales type of place. accommodating, and would recommend to my family and friends. This is not a high pressure sales type of place. More

Sales My experience was good until after the salesman received my check. I was to have a scratch on the bumper repaired. He ignored my calls. My experience was good until after the salesman received my check. I was to have a scratch on the bumper repaired. He ignored my calls. More

I had a very good experience and wonderful service purchasing a used car from Luxury & Imports. The sales team were very professional and organized. Thank you purchasing a used car from Luxury & Imports. The sales team were very professional and organized. Thank you More

I bought a 2015 Jeep renegade from Luxury & imports. I texted the dealership that I wanted to look at it, they had it washed and cleaned by the time I got there! I took it on the test drive and they answe texted the dealership that I wanted to look at it, they had it washed and cleaned by the time I got there! I took it on the test drive and they answered every question we had on the vehicle. I ended up buying it and the process was fast and easy. Overall had a great experience with them. More

Great, fast, fair, enjoyable experience! Worked with Mary on a used car purchase...she was awesome 👌. Would recommend and I can't say that about 99% of dealerships out there on a used car purchase...she was awesome 👌. Would recommend and I can't say that about 99% of dealerships out there More

No pressure, no hassles, great service! This has been the best auto-buying experience I have ever had! The folks here are attentive without being pushy and really were great. I will defini This has been the best auto-buying experience I have ever had! The folks here are attentive without being pushy and really were great. I will definitely be back for future business! More

Okay-est used car buying experience. Buying a used vehicle is never the best experience of your life. I drove 3 hours to their Leavenworth office, which Cooper knew I was coming. I then Buying a used vehicle is never the best experience of your life. I drove 3 hours to their Leavenworth office, which Cooper knew I was coming. I then waited almost an hour for the vehicle to be brought in. I was bait and switched with salesmen, which Tino was a very nice guy but just the games they play. There wasn't much in terms of negotiations, and the car needed repairs which they handled AND then delivered to my home 3 hours away. I had to remind them of the details of the deal a few times but they eventually came through. Overall, the okay-est used car buying experience. More