Luxury Auto Mall

BE AWARE!!! SCAMMERS!!! I had the absolute WORST experience with these people. They are liars and scam artists. I am so appalled and upset at how I was treated by these bulli I had the absolute WORST experience with these people. They are liars and scam artists. I am so appalled and upset at how I was treated by these bullies. The owner is a nasty, rude and evil person. He’s straight trash. He had the nerve to yell at me because they lied and said I told them to get me a new tag but I already had one. Then told me I had to pay over $300 for a new tag. Are you serious? Why would I pay again when I have a hard tag already? They don’t care about you, they’re only in it for the money. Once they get your money they treat you like trash. How dare they lie to me, go behind my back and get me a new hard tag and I’d made it clear that I already had one. Alex, I’m very disappointed in you as well. These guys that work at this dealership should be ashamed of themselves for treating and taking advantage of their customers. Don’t be fooled, they will be so nice to you but once you’ve purchased a car they will show the EVIL aside of them. Again, to the owner how could you call yourself a CEO when you know absolutely NOTHING about being a boss? You guys lack customer and integrity all around. The most trash dealership in Tampa, Florida. I’m utterly disappointed and hope that no one ever get treated the way these monsters treated me. BEAWARE OF THIS DEALERSHIP. Go to someone else who values their customers. SCAMMERS!!!!!! SCAMMERS!!!!!!!!! More

Don't go here These guys are liars and scam artists. I traded in a broken Cadillac and before I left the lot it was already listed. That should've been a sign but I These guys are liars and scam artists. I traded in a broken Cadillac and before I left the lot it was already listed. That should've been a sign but I was happy to get an affordable vehicle I didn't have to fix. Instead they lied about the finance amount after keeping me there for 7hrs. Added in a bumper to bumper warranty that only covers the engine, trans and drive train. Days after driving off the lot every warning light on the dash lit up and is still lit up. The tires had 3 nails in them so I got stuck buying a set of tires. Took the car for 3 separate diagnostic checks with anywhere from 17-21 codes popping up. Warranty covers nothing that's needs fixing. I'm looking at over $900 in repairs not including the tires I already bought. I called repeatedly to address the issue only to literally be told by a salesman "Well, it's out of our hands now it's your car! Then hung up on. Finally spoke to the OWNER today 2 months later to be told if I want my registration transfer papers I need to come in and pay an additional$89 for the registration or "Drive dirty till the cops pull me!" Also he wants an additional$500 toward the deposit that I refuse to give until we can compromise on repairs. The owner also told me even if I paid the $89 he won't give me the registration until I pay the deposit. I said so you're gonna hold my registration ransom until I give you $589? He said if that's how you take it, yes! So I'm on the hook for $900 + in repairs plus $589 to get my registration. Not to mention I was never notified when I could put my tags on and the temp tags expired 2 weeks ago. I've filed with the BETTER BUSINESS BUREAU and I'll be pursuing other avenues as well. Save your hard earned money and don't give it to these crooks. There are more honorable men in prison than owning or operating this chop shop. More

Liars, Unethical & Scammer Liars, Dishonest, Unethical, Shady, Misleading, anything negative its Luxury Auto Mall. RUN & I mean FAST. I returned the car within hrs. Due the whol Liars, Dishonest, Unethical, Shady, Misleading, anything negative its Luxury Auto Mall. RUN & I mean FAST. I returned the car within hrs. Due the whole experience after being in their office for over 6 hrs to be handed a “spot agreement” to sign. Which mean your financing is still PENDING after John informs you you’re financed with a higher down payment on a lower priced Mercedes. They will not provide copies of ANY of their shady documents. They make you pay with a debit card WHY? bcz there’s NO REFUNDS! which there’s NO notices stating that. Think about it if your honest & your vehicles is in top shape you wouldn’t be concern to provide refunds within HOURS of the car being returned! Yes they took my money & put that broken down dirty Mercedes back on the market & sold it within days & still they refused to at least provide any part of my DP back!!! To keep my DP there last resort was to tell my Bank I lied on my application HOW DEAR THEY!!!Yes, since the transaction was on my debit card it doesn’t fall under the “credit” provisions. However, I was able to purchase my 2016 E350 Mercedes at a legitimate dealership w/$500 down with the actual license plate. I’m telling you be patient you will find a reliable, honest dealership or try financing in the privacy of your own home before using this horrible, shady dealership. If I can help 1 person & Luxury Auto Mall lose a sale it’s worth it. I truly refuse to believe and/or even question ANYONE giving this dealership a five star rating!!! That’s even shady! More

BAD SERVICES LIERS AND THIVES Luxury Auto Mall of Tampa located on Florida Ave is the worst dealer EVER. They are liars. They promise you a car, for a decent down payment, then Luxury Auto Mall of Tampa located on Florida Ave is the worst dealer EVER. They are liars. They promise you a car, for a decent down payment, then lie on the loan application to be able to pocket you money. They are not clear with you from the beginning, and don't deliver. Their financial rep. Is a total dog. All employees are very unprofessional and total idiots. They too my money, took the car and then act like total xxxxx. They are thieves and and I definitely DO NOT recommend you to buy from them. I will not rest until this dealer is correct. Do t waste youe money .. expense it. More