
Lux Cars Chicago
Buffalo Grove, IL
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Buyer Beware: make a long story short here. .I’m an out of state customer and bought a 2015 Land Rover Range Rover Supercharged. The salesman I worked with, Mike ensured nothing was wrong with t .I’m an out of state customer and bought a 2015 Land Rover Range Rover Supercharged. The salesman I worked with, Mike ensured nothing was wrong with the vehicle and they shipped it to me. When I received the vehicle it was obvious the vehicle was never serviced (bald tires, needed a oil change, airbags light stayed on when started). Once I drove the vehicle I noticed a knocking sound on the drivers side and a warning light came on “suspension failed stop engine”. Let me just say Mike answered every single one of my phone calls up until the time I let him know about this issue I was having with the vehicle. Now he’s unreachable. They will not stand behind their vehicles if you have an issue. Very shady dealership. I contacted a lawyer and am taking action since my vehicle didn’t even pass state inspection. More
Very pleasant experience! I never felt pushed or rushed, I took my time to process the information and make a decision that made me feel comfortable, they offered 3 months gua I never felt pushed or rushed, I took my time to process the information and make a decision that made me feel comfortable, they offered 3 months guarantee and promised to fix any issues I might find (if any) given that is a used car. More
I did not purchase a vehicle but the salesman I worked with, Mike, was amazing. Even though I didn't purchase, he was not pushy or rude... he supplied me with information I needed to help me make the ri with, Mike, was amazing. Even though I didn't purchase, he was not pushy or rude... he supplied me with information I needed to help me make the right choice between cars. He was courteous and extremely helpful. More
Sherry L. was just wonderful to work with! She went out of her way to help me with my search and was so knowledgeable in navigating me through this process! was just wonderful to work with! She went out of her way to help me with my search and was so knowledgeable in navigating me through this process! More
I am highly rating Lux. I could not have asked for a better salesperson. If you are looking for excellent service, knowledgeable and professional help, see Sherry Loeber! I I could not have asked for a better salesperson. If you are looking for excellent service, knowledgeable and professional help, see Sherry Loeber! I love, love, love my Porche Cayenne! More
Great buying experience. For once, this did not feel like shopping at a used car store. Pricing and approach was very straight forward with no BS. Val and the management were For once, this did not feel like shopping at a used car store. Pricing and approach was very straight forward with no BS. Val and the management were great as well. I would definitely recommend shopping here. More
Purchased my second car from Sherry. Always a pleasant experience. Very professional and fair priced. I would highly recommend buying your next vehicle from her. Always a pleasant experience. Very professional and fair priced. I would highly recommend buying your next vehicle from her. More