Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews
1,609 Reviews of Luther Westside Volkswagen - Service Center
Sort by
Verified Customer
October 31, 2020
Everything went smoothly - good customer service and I got everything fixed quickly. They communicated well and made sure to call before fixing anything. I will go back again got everything fixed quickly. They communicated well and made sure to call before fixing anything. I will go back again More
by stephanie.belau
Employees Worked With
Michael
October 30, 2020
Thanks for another good service appt. Appreciate the follow up to help me select tires before arriving. Always an efficient and smooth visit. Always well explained! follow up to help me select tires before arriving. Always an efficient and smooth visit. Always well explained! More
by todd.shipman
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 30, 2020
Everyone was pleasant and didn’t give up until and fixed! the final bill was lower than the estimate which is always a pleasant surprise. the final bill was lower than the estimate which is always a pleasant surprise. More
by Liquidity02
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 30, 2020
Jeremy and Tim went out of their way to make sure my new tires were balanced perfectly and that my alignment worked as it should. They went above and beyond duty today. A+ tires were balanced perfectly and that my alignment worked as it should. They went above and beyond duty today. A+ More
by WK
Employees Worked With
Jeremy Nelson, Rick Tedesco
October 29, 2020
When the Dealer in Wisconsin was unable / unwilling to assist me with a warranty issue, Rick Westland came through with flying colors . He went above and beyond in providing service during a difficult tim assist me with a warranty issue, Rick Westland came through with flying colors . He went above and beyond in providing service during a difficult time. My finished car looks beautiful! I have purchased a new car from Westside every 3-4 years since 1979 and although living in Wisconsin now, I bought my new car in March of 2019. As displayed by Rick in his customer service, I will continue to trust my new car purchases to Westside . Thank you Rick, to you and your team ! More
by JENIFERR
Employees Worked With
Rick Westland- 5 stars
October 29, 2020
They found my rattle on the first attempt. I am completely impressed with the service department at Luther. Dan's communication was awesome. We were informed throughout the repair. Straightforwa completely impressed with the service department at Luther. Dan's communication was awesome. We were informed throughout the repair. Straightforward and professional. Great work. More
by cesmpt
Employees Worked With
Craig Gage, Dan Vick, Helton Cerqueira
October 28, 2020
These guys showed patience and understanding. They conducted themselves professional while dealing with me. I am being satisfied with my vehicle service. Thank you all. conducted themselves professional while dealing with me. I am being satisfied with my vehicle service. Thank you all. More
by garaadsahal
Employees Worked With
Dan Vick, Nick Ciardelli, Rick Tedesco
October 28, 2020
I was absolutely disgusted. 3 people not wearing masks. & noses not covered. My name is Krista Schmidt. I had an oil change Monday night. I have bought 3 cars from your dealership. I won’t be buying & noses not covered. My name is Krista Schmidt. I had an oil change Monday night. I have bought 3 cars from your dealership. I won’t be buying ANY MORE! Even though I told the guy that helping me that I care for sick children his mask fell down every ten seconds because it was so loose. I even left a message with yNick your manager. No call back. I have been telling absolutely everyone I know about your complete lack of safety. & these people were in my car with their masks falling off their faces. I drove home wanted to disinfect my entire car. I told 20 people. They were all as upset as me about your lack of Covid care. Went on Twitter ect. Telling everyone you guys are the worst! More
by FOURSHISHA
Employees Worked With
Look up under my account
October 25, 2020
Friendly, knowledgeable service. Covered the work being performed and how long it would take. I enjoyed a few cups of coffee and used the internet provided to work. A comfortable environment. performed and how long it would take. I enjoyed a few cups of coffee and used the internet provided to work. A comfortable environment. More
by dave.winslow50
Employees Worked With
Nick Ciardelli, Rick Tedesco
