Back

Luther Westside Volkswagen - Service Center

St. Louis Park, MN

not yet
rated
1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

Sort by
November 29, 2020

There was great communication throughout the process. They covered the warranty issues quickly and supplied a rental car and drop off for me while at work! More

by JMR980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
November 28, 2020

Great service, very professional. Treyvon Allen was very helpful. Had my Sportwagen in for it's 60K service. Glenn Boatman did a very thorough inspection and servicing. Discovered a slight oil leak from the More

by pztakacs70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treyvon Allen, Glenn Boatmann
November 27, 2020

The valet option for my oil change was seamless and so appreciated. Would absolutely use that option post-pandemic. Nick was on time and I had text updates along the way! More

by CAITLYN.COLE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
November 27, 2020

Great service, just trying to get a service/parts account set up for SIXT rent a car and Nick G. did forward my email to your accounts payable and I did email them 1-2 weeks ago but have not heard back? More

by CHAD.BUEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
November 26, 2020

Great job installing a hitch on our Tiguan. Service was quick/easy to schedule, the team did a great job talking us through the quote and considerations for the install. Thanks for the excellent service! More

by katherine.stillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hiltunen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ciardelli, Rick Tedesco, Michael Nordick, Bill Olson
November 25, 2020

I am a long time customer! Service today was exceptional, particularly the concierge pickup/ drop off service. There was an issue with my invoice but it was resolved quickly and professionally. Could not be More

by SNAUSCHULTZ
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
November 25, 2020

Thank you friends, Our recent service visit was easily Thank you friends, Our recent service visit was easily scheduled online for a convenient time, the crew, as always was quick to respond with helpful More

by SCOTTCRAIG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vick
November 22, 2020

Great! Everyone is extremely friemdly, courteous & helpful. Love coming to Westside. Also enjoyed thecirculating air machines in waiting area. I hope all your employees are safe More

by JANEHATLEVIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
November 21, 2020

Easy drop off for oil change. The waiting area was clean and chairs spaced out so we were not too close to one another. Everyone work masks and I felt safe. The guy I worked with was very nice, but I don't More

by Carol B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My receipt says Jeremy N. No name plaque at his check-in station.
November 20, 2020

I was very pleased with the no contact pick up and drop off service. I was reluctant to wait at the dealership while service was being completed because of age and underlying issues. Nick was very efficien More

by jsingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
...
5
...