Luther Westside Volkswagen - Service Center

Amazing work as usual. Everyone was polite and it took less time then I was told. I have never had a bad experience at west side less time then I was told. I have never had a bad experience at west side More

very professional. New vehicle, impressed soooo far!! Like the no pressure mentality. Service seems to be very focused, like the email/text scheduling and notifications New vehicle, impressed soooo far!! Like the no pressure mentality. Service seems to be very focused, like the email/text scheduling and notifications. Hoping the Atlas last a long time. More

Dan was understanding of the financial circumstances that I had to service the vehicle. It was a brought in for a few things and then they discovered a major issue. It was explained to me on what would happe I had to service the vehicle. It was a brought in for a few things and then they discovered a major issue. It was explained to me on what would happen if I decided against the servicing. He gave me a few different options to help pay for the service. He also helped set up a rental vehicle to help me keep the plans I had over the weekend. This is the type of service I come to expect from fellow retail workers. Thank you for your professionalism. More

Good service, not outstanding. Good prompt service with follow up. Initial reason for visit was check engine light. All that was required was tightening of bolts to clear. Dur Good prompt service with follow up. Initial reason for visit was check engine light. All that was required was tightening of bolts to clear. During inspection, other items came up totaling almost $2K. Even though I authorized repairs to be done by garage, the would not waive the check engine light labor. Considering that all they needed to do was plug it into a computer and tighten some loose bolts, this was a little disappointing. More

The service was better than I expected!!! Everyone was extremely helpful and helpful! This was my first experience with VW service and hope it is always like this!!! extremely helpful and helpful! This was my first experience with VW service and hope it is always like this!!! More

Love my Luther Westside Service! Thank You as always. Helpful, nice, attentive, social distanced. I felt safe at the dealership and in the waiting area. Helpful, nice, attentive, social distanced. I felt safe at the dealership and in the waiting area. More

Diesel warranty work. Excellent service. Kept me informed in a timely manner. Service advisor was very helpful and was able to get my vehicle in right away. Whole proces Excellent service. Kept me informed in a timely manner. Service advisor was very helpful and was able to get my vehicle in right away. Whole process was very smooth. More

Scheduled a check up on my tire Call Dillon to let him know that my tire was getting low on air, he took care of me right away. The service department at Luther WestSide is one of th Call Dillon to let him know that my tire was getting low on air, he took care of me right away. The service department at Luther WestSide is one of the best experiences that I get every time I get service. Interesting enough, I was planning to switched and buy a Toyota, I back out of the deal because I couldn't leave Luther WestSide Service department. My loyalty it is pretty good to them like theirs it is to me. Thank you team! Dooglas More

warranty transmission replacement Great experience getting my transmission replaced under warranty at westside volkswagen. The service advisor was great and kept me updated throughout Great experience getting my transmission replaced under warranty at westside volkswagen. The service advisor was great and kept me updated throughout the entire process. Would recommend. More