Luther Westside Volkswagen - Service Center

disabled beetle Service Department was excellent in response to providing instructions on how to have my car towed in and subsequently completing the trouble shooting Service Department was excellent in response to providing instructions on how to have my car towed in and subsequently completing the trouble shooting and repair; all within the same day More

I appreciate the efficient, polite service I’ve received here! Text updates make it extremely easy to get status updates and ask questions on things I don’t understand. here! Text updates make it extremely easy to get status updates and ask questions on things I don’t understand. More

Promptly admitted me in for my service, gave me a clear description of what services they would be providing, and an accurate estimate for cost and time it would take to complete. Entire service was very s description of what services they would be providing, and an accurate estimate for cost and time it would take to complete. Entire service was very straight forward and transparent. More

This dealership makes it so easy to service my Golf. I called, made an appointment, and had communication every step of the way. This time I took advantage of curbside pickup and delivery of my vehicle. T called, made an appointment, and had communication every step of the way. This time I took advantage of curbside pickup and delivery of my vehicle. This is an excellent service which would be wonderful if it could continue after the coronavirus situation. More

VW they sold me seems to have a few problems but they are willing to work with me and fix them at no charge because they know it’s the honorable thing to do. I don’t think they sold it to me knowing it would willing to work with me and fix them at no charge because they know it’s the honorable thing to do. I don’t think they sold it to me knowing it would have problems but I appreciate the time they take to listen to me and resolve the issues without putting more undue stress on me. I will be going here to buy my next car because even if there are things in the future both I and the dealer can’t anticipate, they got your back! The service department is always amazing and the guys are very nice and understanding. Thanks Luther Westside VW you’re doing it right! More

Treated us very good with repair They went above and beyond to meet us half way for a repair for a known issue, which was out of warranty. I would highly recommend their shop for VW c They went above and beyond to meet us half way for a repair for a known issue, which was out of warranty. I would highly recommend their shop for VW certified repairs. More

Took way too long. Almost two hours for an oil change and a reverse light replacement. I do want to commend the excellent way the dealership was kept germ free a reverse light replacement. I do want to commend the excellent way the dealership was kept germ free More

Engine light indicator / turbo charger repair in one day Simplified access in scheduling appointment on-line. Timely response at dealership. Attendants were courteous and informative as they gave real time Simplified access in scheduling appointment on-line. Timely response at dealership. Attendants were courteous and informative as they gave real time estimate. Work was completed within a day. Results excellent! More

Great customer service! I shouldn’t have to have a minimum number of words; this is not a high school term paper! No more reviews. minimum number of words; this is not a high school term paper! No more reviews. More