Luther Westside Volkswagen - Service Center

I had just purchased a used car from Westside VW and had to bring it back 3 days later for service. Bobby Scala my sales rep was outstanding! Dan Vick in service was also amazing! I’m a bit OCD and like to to bring it back 3 days later for service. Bobby Scala my sales rep was outstanding! Dan Vick in service was also amazing! I’m a bit OCD and like to kept up to date and Dan had no problem doing so! Thanks! More

Great experience. Efficient in checking me in and providing recommendation for new tires. The waiting room was a good space for working while I waited. providing recommendation for new tires. The waiting room was a good space for working while I waited. More

Great customer service. I appreciated how well thought out their COVID safety measures were; they’re definitely doing the best job of keeping staff/customers safe of places I’ve been lately. out their COVID safety measures were; they’re definitely doing the best job of keeping staff/customers safe of places I’ve been lately. More

Great customer service. Makes sure their customers leave happy and content. Dan Vick is a good service rep. He deserves a promotion. I love getting my car serviced here. They take good care of their custome happy and content. Dan Vick is a good service rep. He deserves a promotion. I love getting my car serviced here. They take good care of their customers. More

Employees professional and followed COVIDprotocols. Tire Employees professional and followed COVID protocols. Tire repaired and recall work finished. Twos clients in waiting area not wearing masks. I sat Employees professional and followed COVID protocols. Tire repaired and recall work finished. Twos clients in waiting area not wearing masks. I sat in computer area. More

Great service, fast and very helpful They were very welcoming nd took care of me quickly. Fast service and giving me update throughout the service. texts were useful and job was done prop They were very welcoming nd took care of me quickly. Fast service and giving me update throughout the service. texts were useful and job was done properly. I dealt with finance too and they were very efficient and helpful as well. Highly recommend. More

Everyone I interacted with was very friendly and the service I received on my vehicle was quick and thorough. It was nice to get text updates along the way and the ability to pay online to limit contact service I received on my vehicle was quick and thorough. It was nice to get text updates along the way and the ability to pay online to limit contact. More

Had no problems It is always clean, with a comfortable waiting area. They always tell me what they are doing and when it will be finished. It is usually finished on It is always clean, with a comfortable waiting area. They always tell me what they are doing and when it will be finished. It is usually finished on time. More

We’ve always had a pleasant experience at Westside VW for more than 15 years! My wife and I have purchased I believe 8-9 vehicles from Weatside. more than 15 years! My wife and I have purchased I believe 8-9 vehicles from Weatside. More

Got the job done on short notice. My water pump started leaking coolant and I called Westside. They were able to get me in the next day and do the water pump replacement. The final c My water pump started leaking coolant and I called Westside. They were able to get me in the next day and do the water pump replacement. The final cost was just what the estimate stated, so there were no surprises. More