Luther Westside Volkswagen - Service Center

Service on my VW My service rep,Dillon Case, was very accommodating of my special requests and provided very clear and honest explanations of the potential work my car My service rep,Dillon Case, was very accommodating of my special requests and provided very clear and honest explanations of the potential work my car needed. His flexibility and understanding of what I wanted to do was very helpful. More

My key fob stopped working in Minneapolis. Derrick helped talk me through getting in and start car. Helped get fob fixed. Many thanks for all your help! talk me through getting in and start car. Helped get fob fixed. Many thanks for all your help! More

Very efficient and accommodating. Michael Blair as always is professional and makes the experience personal and professional. I have not always been the easiest customer , but despite my demands Luther and h is professional and makes the experience personal and professional. I have not always been the easiest customer , but despite my demands Luther and his team always go above and beyond . Leo is amazing in car loans too!! More

By far the best customer service I’ve ever received while getting my car serviced! Leo was very accommodating and everyone was very straight forward about the service I needed and so kind! getting my car serviced! Leo was very accommodating and everyone was very straight forward about the service I needed and so kind! More

Personal Items Not Put Back Everything was great! The only disappointment was when I got in my car to drive away and saw multiple items that should have been in my glove box scat Everything was great! The only disappointment was when I got in my car to drive away and saw multiple items that should have been in my glove box scattered across the front passenger floor. Not a super huge deal but would have appreciated the technician putting them back after replacing the filter in that compartment area. More

Efficient valet service; very satisfied with warranty scheduling and execution with my Golf TDI. Am satisfied this is the best place to go during the pandemic. scheduling and execution with my Golf TDI. Am satisfied this is the best place to go during the pandemic. More

Very pleased with service after the sale That is only one reason I have purchased or least six new VWs over a period of 15 years. one reason I have purchased or least six new VWs over a period of 15 years. More

Routine Maintenance Appt I was very pleased with the level of service I received while dropping my vehicle off for a routine maintenance appointment. Derek Tiedke was very he I was very pleased with the level of service I received while dropping my vehicle off for a routine maintenance appointment. Derek Tiedke was very helpful and pleasant. I would definitely recommend their service department to friends and family. Kyrsten Gardner More

My experience has always been very good. Everyone has been very helpful and so far I have not had any issues. The work has been done as described and I have not had to bring my car back for Everyone has been very helpful and so far I have not had any issues. The work has been done as described and I have not had to bring my car back for any "redo's". More

I was very pleased with all the help I received with my scheduled maintenance as well as my tire purchase. The staff was helpful and understanding. scheduled maintenance as well as my tire purchase. The staff was helpful and understanding. More