Luther Westside Volkswagen - Service Center

DRIVING PROBLEM We experienced lose of speed driving to VW, we explained to service center and they took it right in and did a diagnostic test on it, they found nothi We experienced lose of speed driving to VW, we explained to service center and they took it right in and did a diagnostic test on it, they found nothing but were very thorough and speedy. More

Dan was fantastic. Part was delayed, and he contacted me right away to tell me. Everytime I stop in for any reason, everyone in the service department is very friendly and helpful. right away to tell me. Everytime I stop in for any reason, everyone in the service department is very friendly and helpful. More

The best VW store ever!!! Took care of all my needs with one stop. Always good people, service and sales. Thanks again WestSide VW. You guys rock. one stop. Always good people, service and sales. Thanks again WestSide VW. You guys rock. More

Smooth sailing communicating through text and voice phone was easy and quick, car done very quickly! Battery cost and replacement seemed a little high. Overall, yo communicating through text and voice phone was easy and quick, car done very quickly! Battery cost and replacement seemed a little high. Overall, your service has been excellent. We have been bringing my son's GTI to you for the last four years. Keep up the good work! More

Service department is a 10! Thank you Rick Westland and your team, The service and sales experience is fabulous. I will definitely recommend your team. your team, The service and sales experience is fabulous. I will definitely recommend your team. More

One of my items was covered under warranty and two others were not, even though they were related to emissions. Also, the quote for the uncovered work was quite high. In particular, the parts cost was much h were not, even though they were related to emissions. Also, the quote for the uncovered work was quite high. In particular, the parts cost was much higher than the cost I found with some other VW dealers. More

Very convenient, service took longer than they said but good results as far as I can tell. This was just an oil change and inspections, so I can’t speak to how they handle more complicated repairs. good results as far as I can tell. This was just an oil change and inspections, so I can’t speak to how they handle more complicated repairs. More

Thank you Westside . I was in for an oil change yesterday. You all made it (make it) easy and efficient with online scheduling complete with helpful confirmations as re . I was in for an oil change yesterday. You all made it (make it) easy and efficient with online scheduling complete with helpful confirmations as requested. Thank you. Everyone is/was great. More

Changing My settings Each time I have brought my suv in for service, the setting my seat, sunroof, and other settings have been changed and not put back to the exact or ev Each time I have brought my suv in for service, the setting my seat, sunroof, and other settings have been changed and not put back to the exact or even close to what I had. Fine, test drive the vehicle, make sure that it works, and then the tech should put the settings back. More