Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
The service we've had at Luther Westside over the years have always been excellent and comprehensive. They might suggest alternative items to service, but they don't suggest anything unnecessary and they a have always been excellent and comprehensive. They might suggest alternative items to service, but they don't suggest anything unnecessary and they always follow our instructions. More
Thank you for making my service stop so easy. I've never been disappointed by my experience at Luther Westside Volkswagen. When a job is well done it is hard to suggest an improvement. been disappointed by my experience at Luther Westside Volkswagen. When a job is well done it is hard to suggest an improvement. More
Always a helpful and friendly staff. Service was done very timely. Glad to see the business following safe Covid protocols - have heard of others not doing so. very timely. Glad to see the business following safe Covid protocols - have heard of others not doing so. More
I took advantage of the free Concierge Service. The pick-up guy (Joe?) was fantastic. Very friendly. I like the tracking map feature. It allows me to meet them outside just before arrival. The deta pick-up guy (Joe?) was fantastic. Very friendly. I like the tracking map feature. It allows me to meet them outside just before arrival. The details of the service were explained very well. Thanks. More
This is a great dealership - friendly, knowledgeable people, always on time, very clean environment, start on time, finish early & I always leave w a clean car! people, always on time, very clean environment, start on time, finish early & I always leave w a clean car! More
Great Service and always feel like a valued customer there. Will definitely return in the future! If it wasn’t for the new VW Hatchback being a 4-door, my next car purchase would have been here! there. Will definitely return in the future! If it wasn’t for the new VW Hatchback being a 4-door, my next car purchase would have been here! More
Service was excellent and done on time. My only criticism is that there were no amenities in the waiting area--no coffee, water, or snacks. Nor did the vending machines work. I understand that precautions ne is that there were no amenities in the waiting area--no coffee, water, or snacks. Nor did the vending machines work. I understand that precautions need to be taken for COVID, but this is overdoing it. Also, there is no quiet place to read or work. The noise from the tv is annoying. More
Very friendly staff. It would be nice to get a loaner car without having to pay for it though. I bought a car from you for a lot of money. If the car is purchased from your dealership, that should be a perk. without having to pay for it though. I bought a car from you for a lot of money. If the car is purchased from your dealership, that should be a perk. More
Labor costs for a gasket change (accessory bracket) cost $621 for 3 hours of work. The staff was great, but I feel the pricing is unfair $621 for 3 hours of work. The staff was great, but I feel the pricing is unfair More