Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
Great service! They gave me a complete explanation of what needed to be done and why. I had a flat tire and hoped for just a repair but needed a new tire. The service person (I can't remember his name) what needed to be done and why. I had a flat tire and hoped for just a repair but needed a new tire. The service person (I can't remember his name) was excellent. More
I really appreciated the Service Dept. being so flexible that I was able to have my car towed in and serviced on the spur of the moment. This was very helpful and gave me more reason to consider you for fut that I was able to have my car towed in and serviced on the spur of the moment. This was very helpful and gave me more reason to consider you for future needs. More
If God made a dealership on the 8th day of creation, it would be this dealership. Pearly gates? Nope, but some awesome glass doors leading you into a happy environment that smells like new tires and free c would be this dealership. Pearly gates? Nope, but some awesome glass doors leading you into a happy environment that smells like new tires and free coffee. More
Westside was great to work with. Very friendly and good timely communication about maintenance progression. A very clean and organized Operation. I dropped my car off and picked up rental for the day r timely communication about maintenance progression. A very clean and organized Operation. I dropped my car off and picked up rental for the day really hassle free. More
Friendly staff and I feel confident they do a great job. My only complaint is a couple of male customers in the waiting area were not wearing masks and no one "reminded" them they are required per the gover My only complaint is a couple of male customers in the waiting area were not wearing masks and no one "reminded" them they are required per the governor. One of the men was actively sneezing, too, uncovered. It was gross and next time I'll sit outside even if the servicing takes a couple of hours as I'm not willing to risk my health for a couple of uncouth customers. More
It is a dealership that I can always trust. As a customer, I know that what they recommend needs to be done. I would highly recommend this dealership. customer, I know that what they recommend needs to be done. I would highly recommend this dealership. More
Scott B. was amazing. Professional, friendly helpful. Arrived late in day. Analyzed problem. Even involved Service Tech. Even got us in for service. Fantastic. Best Ever. Arrived late in day. Analyzed problem. Even involved Service Tech. Even got us in for service. Fantastic. Best Ever. More
My front bumper was damaged during an oil change and they did repair it but management failed to provide adequate compensation and I wasn't asking for much. The service advisor was helpful but management did did repair it but management failed to provide adequate compensation and I wasn't asking for much. The service advisor was helpful but management didn't want to make things right. I drive 50-70k per year so I spend a lot on maintenance and will now go elsewhere for my service needs. More
My first car was a Beetle bought from a parental friend in 1969. Since then I've only bought VWs from West Side, so I can't compare with any other car or dealership. And since I keep them for an average of in 1969. Since then I've only bought VWs from West Side, so I can't compare with any other car or dealership. And since I keep them for an average of 10 - 14 years, with regular maintenance from West Side, all seems to be going well. More
I had my VW Passat repaired yesterday and they did an exceptional job, professional --honest- and so very accommodating, picking up my car at work and bringing it back exceptional job, professional --honest- and so very accommodating, picking up my car at work and bringing it back More