Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
Sold me a certified used vehicle with the wrong tires and worn rotors. Replaced the tires and scratched the rims. Dropped the car off to have rims repaired and they could not complete the work on the day t worn rotors. Replaced the tires and scratched the rims. Dropped the car off to have rims repaired and they could not complete the work on the day they said it would get done. Complete waste of time. More
Always very friendly and helpful staff. I got a punctured tire replaced on warranty. The staff brought it up on their own and I even didn't had to request that the tire was practically new. Thank you very mu tire replaced on warranty. The staff brought it up on their own and I even didn't had to request that the tire was practically new. Thank you very much! More
I’ve had good experience with this location, but when I was in there for a oil change in February they also warned me that my battery life was low and I should replace it. I decided to hold off on it at th was in there for a oil change in February they also warned me that my battery life was low and I should replace it. I decided to hold off on it at the time, I went in yesterday (now September) and they mentioned nothing of my battery and on the analysis sheet it even said in good condition. This leads me to believe that this dealership service team are not true to their word and untrustworthy. They will do a good job at their work but be warned they will probably up-charge you for things you probably do not need. For me being a young woman and knowing little to none about cars I’m a bigger target to this kind of unethical behavior in the mechanic world. This dealership will not protect you from this happening. I would most definitely take pictures and looks at your car before giving the go for a fix or bring someone with you that is familiar with cars if you are not. More
I will never fillOut another review for you if you I will never fill Out another review for you if you require this. This is terrible and I will pass each new one by get rid of this as a requirement I will never fill Out another review for you if you require this. This is terrible and I will pass each new one by get rid of this as a requirement More
Not everyone can service an older vehicle. I brought my 2006 Buick in for diagnostic service and repair and received the same excellent service as I did on my VW. Thanks for a job well done and under budge 2006 Buick in for diagnostic service and repair and received the same excellent service as I did on my VW. Thanks for a job well done and under budget!!! More
I appreciated the good, fast service! Friendly folks, and my car feels happy again with fresh oil. There was a clean and spacious place to wait. Great experience. my car feels happy again with fresh oil. There was a clean and spacious place to wait. Great experience. More
I purchased an Alltrack 3 years ago from Luther Westside Volkswagen, which included a 3-year all-inclusive warranty. It has been a great experience, from the first car shopping visit through my recent 3-yea Volkswagen, which included a 3-year all-inclusive warranty. It has been a great experience, from the first car shopping visit through my recent 3-year service visit. I am completely satisfied with the car, the purchasing process, the financing, and ongoing service. Highly recommend. More
The service was great, and very quick. Downside was I wish the online payment service worked better. It would either deny cards or freeze up. wish the online payment service worked better. It would either deny cards or freeze up. More
I trust Westside to fix and maintain my car. Employees are always friendly. The car comes back clean. I also like having web access to schedule appointments and pay my invoice. are always friendly. The car comes back clean. I also like having web access to schedule appointments and pay my invoice. More
My entire experience was very friendly , safe and fast. From start to finish. Love the pay online feature and outdoor pick up with paper receipt inside the car. Thank you so much! From start to finish. Love the pay online feature and outdoor pick up with paper receipt inside the car. Thank you so much! More