Luther Westside Volkswagen - Service Center

Great! Very helpful and friendly. Got me a loner when I had to leave. Good communication on status. Timely and quick in and out procedures. Many thanks. Very helpful and friendly. Got me a loner when I had to leave. Good communication on status. Timely and quick in and out procedures. Many thanks. More

Called with a problem, got in quickly, problem solved. I have always been very happy with the service department at westside vw. They are courteous, explain what they are going to do, keep customers updat I have always been very happy with the service department at westside vw. They are courteous, explain what they are going to do, keep customers updated during the service. My tiguan loves them, too. This is the 4th vehicle i have purchased from them. More

EXCELLENT Great people and love my truck. I’m beyond happy and impressed. Also, amazing to know all the great things that come with Volkswagen. Definitely love Great people and love my truck. I’m beyond happy and impressed. Also, amazing to know all the great things that come with Volkswagen. Definitely love my 2018 Tiguan. No regrets through this whole process! Beyond satisfied. More

Somehow a positive experience Great waiting area with nice treats and coffee. Excellent treatment from customer service. I’m not very knowledgeable when it comes to cars, so I can’ Great waiting area with nice treats and coffee. Excellent treatment from customer service. I’m not very knowledgeable when it comes to cars, so I can’t say much about the value of the actual car service, but my experience in the waiting area for two hours was pleasant. More

I am treated like a queen! Brian, the service department and the rental people always treat me so well. They go out their way for me!!!!! Big Thank You to everyone at Westside! Brian, the service department and the rental people always treat me so well. They go out their way for me!!!!! Big Thank You to everyone at Westside! More

Helpful repairs A different VW service location would not honor my CPO warranty and address engine repairs. Rick with Luther Westside was happy to take care of the r A different VW service location would not honor my CPO warranty and address engine repairs. Rick with Luther Westside was happy to take care of the repairs free of charge. More

Awesome experience It’s a very nice dealership and they have a great waiting room! Quick, organized, friendly service!! I will def return for any future service needs. It’s a very nice dealership and they have a great waiting room! Quick, organized, friendly service!! I will def return for any future service needs. More

30000 mile service I’ve always had confidence with the dealership for sales and service. They treat you like your not a consumer but part of the family. I’ve always had confidence with the dealership for sales and service. They treat you like your not a consumer but part of the family. More

They couldn't hear the problem that I hear from the car I have always enjoyed getting work done by this dealership, as they seems to be one of the best. This particular service I was very pleased with all I have always enjoyed getting work done by this dealership, as they seems to be one of the best. This particular service I was very pleased with all t he warranty related repair that they were able to complete, but a little disappointed that they could not hear the engine knocking sound that I hear...thus that repair could not be done. All the guys, especially the service manager, was very professional. Loaner car was not available when I needed it, and when I picked up my car, it was not washed like they had promised it would. More