Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
Everything was handled quickly and with no problems. My service experience was as short as possible and the wait was made easy with the refreshments in the waiting room. What more can you ask for than a My service experience was as short as possible and the wait was made easy with the refreshments in the waiting room. What more can you ask for than a hot cup of coffee and the newspaper? More
Cashier Everything was great except the cashier, she didn’t acknowledged me nor greeted me like the dealership principles state, but the technician did an awe Everything was great except the cashier, she didn’t acknowledged me nor greeted me like the dealership principles state, but the technician did an awesome job! More
Candid and Friendly as always I came in for my 40k service inspection on my '14 Passat. There were some other things that I had added onto for checking and they managed to answer I came in for my 40k service inspection on my '14 Passat. There were some other things that I had added onto for checking and they managed to answer all questions and offered advice as to concerns I had long term for maintenance on my car. Very friendly staff, even on their busy Saturdays (the day I came in). Would recommend to anyone. More
30,000 I love the service when I come to Westside VW. Craig answered all my questions before taking the car in for service and when I picked up, the man whos I love the service when I come to Westside VW. Craig answered all my questions before taking the car in for service and when I picked up, the man whose name I don’t have in front of me, was very open to answering questions and explaining the care if the car. More
Honest Been going here for over 10-years. Always a pleasant experience with service. Prices are in line with others and they only repair what needs to be. Been going here for over 10-years. Always a pleasant experience with service. Prices are in line with others and they only repair what needs to be. More
fast, accurate convenient service. This dealership is fast, accurate and convenient. They have a great lounge with Wi-Fi, coffee/water/snacks etc. so if you have to wait they make it e This dealership is fast, accurate and convenient. They have a great lounge with Wi-Fi, coffee/water/snacks etc. so if you have to wait they make it easy. More
Five star service Our Jetta had a pretty major exhaust system malfunction while driving down the highway. It was a bit terrifying but turned out as good as a situation Our Jetta had a pretty major exhaust system malfunction while driving down the highway. It was a bit terrifying but turned out as good as a situation like that could. Once we got out car into Westside VW I knew everything would work out with the best possible solution. This was the third time I’ve received service from them and have been more than satisfied every time. Their service leads are incredible, very communicative, respond quickly and give incredible details. They have worked with our VW warranty in previous appointments and with our extended warranty provider in this most recent appointment. We basically got an entirely new exhaust system, as well as replacing most of our turbo ignition system on our diesel Jetta and didn’t pay a dime. They even offered a free loaner vehicle while our car was being serviced, we didn’t need the extra car, but it was offered and appreciated. Highly recommend! More
Best dealership I’ve gone to I went to a different VW dealership in Iowa and they took really bad care of me, but the people at VW Westside were able to fix their mistakes on top I went to a different VW dealership in Iowa and they took really bad care of me, but the people at VW Westside were able to fix their mistakes on top of taking care of my oil change. Thanks VW Westside! More
Not the greatest experience I was never called when my car was ready. I had to call several times before I reached my service consultant. Was told I would be called by Tuesday e I was never called when my car was ready. I had to call several times before I reached my service consultant. Was told I would be called by Tuesday evening, but was not able to connect with anyone until Wednesday mid-day. I was also surprised that after having an expensive service done, my car wasn't washed. More
Maintenance Excellent people to work with, great mechanics and fair prices. Always have vehicle ready for pickup when stated. Dealership is clean and comfortable Excellent people to work with, great mechanics and fair prices. Always have vehicle ready for pickup when stated. Dealership is clean and comfortable for waiting, good place to do business with. More