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Luther Westside Volkswagen - Service Center

St. Louis Park, MN

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1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

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June 06, 2018

Everything was handled quickly and with no problems. My service experience was as short as possible and the wait was made easy with the refreshments in the waiting room. What more can you ask for than a More

by JCOLEM676
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Cashier Everything was great except the cashier, she didn’t acknowledged me nor greeted me like the dealership principles state, but the technician did an awe More

by fmdiazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek, Alexandr
Jul 18, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to write a review. We take each comment as a way to better improve our services! Thank you also for giving a shout out to our wonderful technicians! We all work hard, despite having off days once in a while, to take great care of our guests! We look forward to seeing you again!

June 05, 2018

Candid and Friendly as always I came in for my 40k service inspection on my '14 Passat. There were some other things that I had added onto for checking and they managed to answer More

by will.ogren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hartman
June 05, 2018

30,000 I love the service when I come to Westside VW. Craig answered all my questions before taking the car in for service and when I picked up, the man whos More

by marthawryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carole Jean Anderson
June 05, 2018

Honest Been going here for over 10-years. Always a pleasant experience with service. Prices are in line with others and they only repair what needs to be. More

by sak7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thao
June 04, 2018

fast, accurate convenient service. This dealership is fast, accurate and convenient. They have a great lounge with Wi-Fi, coffee/water/snacks etc. so if you have to wait they make it e More

by c_anderholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Mcdonald
June 03, 2018

Five star service Our Jetta had a pretty major exhaust system malfunction while driving down the highway. It was a bit terrifying but turned out as good as a situation More

by TYLER.AMBORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vick
June 02, 2018

Best dealership I’ve gone to I went to a different VW dealership in Iowa and they took really bad care of me, but the people at VW Westside were able to fix their mistakes on top More

by sydney1835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
June 01, 2018

Not the greatest experience I was never called when my car was ready. I had to call several times before I reached my service consultant. Was told I would be called by Tuesday e More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan, can't remember last name
Jul 18, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to write a review. We take each public comment as a way to better improve our services. Many customers prefer to be contacted by SMS text messaging, rather than a phone call. Can we offer this mode of contact during your next visit? We also invite you to stop by any time for a car wash! No appt. necessary!

June 01, 2018

Maintenance Excellent people to work with, great mechanics and fair prices. Always have vehicle ready for pickup when stated. Dealership is clean and comfortable More

by hjo120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Westland
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