Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
Long Time Customer We have dealt with Westside for many years and have had as many as 4 VW's at a time in our family. Would recommend them to anyone! We have dealt with Westside for many years and have had as many as 4 VW's at a time in our family. Would recommend them to anyone! More
Quick and easy They were very helpful and accommodating! Very quick and efficient in scheduling and getting the work down for a recall on my car. I appreciated getti They were very helpful and accommodating! Very quick and efficient in scheduling and getting the work down for a recall on my car. I appreciated getting a text when my car was done! More
Great They did a very thorough job in serving my car, in addition to explaining to me what was the problem and what they did to my car. They did a very thorough job in serving my car, in addition to explaining to me what was the problem and what they did to my car. More
Fast service appointment My appointment to diagnose and fix a couple a couple issues with my car was done much earlier than the estimated time. On top of that, very friendly s My appointment to diagnose and fix a couple a couple issues with my car was done much earlier than the estimated time. On top of that, very friendly service from Rick and David. Plus I love the secluded and quiet work space, so I can get work done while I wait. More
Fuel pump relay repaired quickly and on time. This visit was to make a VW of A recall type of change involvind the fuel pump relay. Westside had all the parts and completed repair quickly and on t This visit was to make a VW of A recall type of change involvind the fuel pump relay. Westside had all the parts and completed repair quickly and on time. I appreciated VW of A pro action on making this repair at no cost and to prevent a breakdown. More
great as usual Excellent professional service, attentive service reps,never have had to wait. When they find something to deal with they call,explain and provide a Excellent professional service, attentive service reps,never have had to wait. When they find something to deal with they call,explain and provide a cost. I know i am getting profesional service More
50,000 mile service I was an hour early for my appt. Dan got me in right away.There was a recall on the able system they would also fix. All the work was done in approx.3 I was an hour early for my appt. Dan got me in right away.There was a recall on the able system they would also fix. All the work was done in approx.3hrs.W I started the car later there was a engine warning light on. I called and was given an appt. on Sat. Service rep scared for code an found ab blue reduction pressure. He reset the system and told me to call if the light came on again.On the way home the engine light came on as well as the ab blue light. L returned to the dealership and was given a loaner.My car was completed on tuesday. More
30k Service Chris was very helpful throughout the entire service. The technician Long was very thorough and serviced my car in record time! I highly recommend the Chris was very helpful throughout the entire service. The technician Long was very thorough and serviced my car in record time! I highly recommend these two guys! More
performance great, time work done on. Excellent work Pleasent surroundings I miss Tobey I will recommend Luther to all my friends. I have been coming to thi great, time work done on. Excellent work Pleasent surroundings I miss Tobey I will recommend Luther to all my friends. I have been coming to this VW since 1960. More
Shop failed to validate my warranty correctly I called to find out if my vehicle was still under warranty. I got transferred 3x and finally was told that it was. Then I received a call back from a I called to find out if my vehicle was still under warranty. I got transferred 3x and finally was told that it was. Then I received a call back from a manager who told me I was NOT under warranty anymore. This was ridiculous that 3 departments couldn't seem to provide the information I needed and nobody took ownership of helping me. Then, I when I received the information it was wrong. Very disappointing lack of customer service and attention to detail. More