Luther Westside Volkswagen - Service Center

Service 2013 Tiugan Check engine light illuminated. Everyone helped with issue. Nice waiting area and snacks. It was great the car was washed after service. Over all Check engine light illuminated. Everyone helped with issue. Nice waiting area and snacks. It was great the car was washed after service. Over all it was a great experience. More

Awesome Customer Service I had one of those "it's just a light bulb" experiences that turned into a bit more. The unexpected complications turned into an order for parts and a I had one of those "it's just a light bulb" experiences that turned into a bit more. The unexpected complications turned into an order for parts and a return visit. However, it was all handled so well by Dan and the rest of the team it was still a pleasure to do business with WestSide Service! Dan took the time when he was clearly juggling activities to keep a close eye on things, give me frequent updates and even text me the next day when my part had arrived. Once they got into things and found the problem was bigger than expected, the team was flexible and creative in getting me out the door asap with a permanent fix. Please thank Dan and the team for doing a great job and keeping a customer happy! More

West Side Volkswagen does a great job! Outstanding service by Derek! I Would highly recommend :) this is the only place I’ve gone for services and plan on keeping it that way! Outstanding service by Derek! I Would highly recommend :) this is the only place I’ve gone for services and plan on keeping it that way! More

Review Great service. I was impressed by how quickly I could get after rescheduling the same day. The VW service center Could use updated play area with new Great service. I was impressed by how quickly I could get after rescheduling the same day. The VW service center Could use updated play area with new toys and books. Toys were broken and missing pieces. Books were torn. More

I came in for the 10,000 mile service and a safety recall. The service and repair were done faster than expected. I was grateful for the fast service. The check in process was a little clunky as the computer p The service and repair were done faster than expected. I was grateful for the fast service. The check in process was a little clunky as the computer program would not give an estimated price of repair at that time, but Cody knew the usual price and quoted me that. It was almost 100% accurate. More

Great every time! I have always had the best service here. They are professionals and efficient. I had a rental car this time and left something in the trunk. I cal I have always had the best service here. They are professionals and efficient. I had a rental car this time and left something in the trunk. I called, they retrieved it and had it waiting for me. More

Remarkable service team headed up by Rick Westlund. They take the time and care about each individual customer and practice the 'Golden Rule" daily.They make certain th team headed up by Rick Westlund. They take the time and care about each individual customer and practice the 'Golden Rule" daily.They make certain that things are working properly before you leave the dealership. More

Excellent service in service The service department for the most part is exceptional. Priced really are not excessive over even small shops. Of course they know your VW. Coupons a The service department for the most part is exceptional. Priced really are not excessive over even small shops. Of course they know your VW. Coupons are on their web site. Not sure if they price match. Nick is great if you have any issues. If you stay away from David Hartman you will have no issues. Excellent. More

More than good, excellent. People were very attentive and helpful. I would recommend this dealer to any one. I have a satisfied customer for over 10 years and never had a bad ex People were very attentive and helpful. I would recommend this dealer to any one. I have a satisfied customer for over 10 years and never had a bad experience. More

Scheduled Maintenance The 2004 Jetta GLS was in for for it's 90,000 mile scheduled maintenance and brake check. The front brakes were changed as recommended. The 2004 Jetta GLS was in for for it's 90,000 mile scheduled maintenance and brake check. The front brakes were changed as recommended. More