Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews of Luther Westside Volkswagen - Service Center
Service was quick and professional (However I don't like surveys that require a minimum number of words - I will not answer future surveys from you that r was quick and professional (However I don't like surveys that require a minimum number of words - I will not answer future surveys from you that require me to do so) More
Long wait Since the repair was for the same thing as I had it in for a year ago. I thought it would take about the same amount of time but was about an hour lon Since the repair was for the same thing as I had it in for a year ago. I thought it would take about the same amount of time but was about an hour longer. Also same as last time no car wash. Oh well it is fixed and I’m happy with that. More
Pushy Came in for a tail light change and service guy was trying to sell me brakes and tires and was pretty pushy about if then got upset I didn't want to h Came in for a tail light change and service guy was trying to sell me brakes and tires and was pretty pushy about if then got upset I didn't want to have done so ended up waiting 20 Mins longer then was originally stated. More
Regular maintenance preformed Everything was quick and easy, from leaving car to pick up. A phone call was made when the car was ready, and all necessary info was given to me in d Everything was quick and easy, from leaving car to pick up. A phone call was made when the car was ready, and all necessary info was given to me in detail. Super clean environment and friendly atmosphere. More
Well done Great first-time experience, Lovely shop, Jim the shuttle driver is wonderful! Work was done on time and as promised. Dillon's service plus the fre Great first-time experience, Lovely shop, Jim the shuttle driver is wonderful! Work was done on time and as promised. Dillon's service plus the frequent follow up calls and emails well-received. More
Routine oil change turned into more I planned on a routine oil change but because the car was at 70000 miles the mechanic did a more careful checkup. He found a broken spring. They talke I planned on a routine oil change but because the car was at 70000 miles the mechanic did a more careful checkup. He found a broken spring. They talked to me about it and I said let's fix it. They added a second mechanic so it could be done as I waited. More
Service The staff is always kind and helpful when I visit this establishment. The environment is always clean and well kept. All the service staff are always The staff is always kind and helpful when I visit this establishment. The environment is always clean and well kept. All the service staff are always very friendly and helpful. More
Honest service work The service department has never tried to sell me service that is not required, but do inform me of my vehicle's immediate and future needs. The service department has never tried to sell me service that is not required, but do inform me of my vehicle's immediate and future needs. More
Awesome Everyone is very informative ! Great team to work with. I trust them with my vehicle.They make sure that I am satisfied with the service I received! T Everyone is very informative ! Great team to work with. I trust them with my vehicle.They make sure that I am satisfied with the service I received! Thanks for all you ! More
Great, friendly service Performed the 20K maintenance rapidly and to perfection. Check in and check out was easy. The waiting area was comfortable and I liked the coffee. Performed the 20K maintenance rapidly and to perfection. Check in and check out was easy. The waiting area was comfortable and I liked the coffee. More