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Luther Westside Volkswagen - Service Center

St. Louis Park, MN

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1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

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August 21, 2018

Service was quick and professional (However I don't like surveys that require a minimum number of words - I will not answer future surveys from you that r More

by schwartze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
August 21, 2018

Long wait Since the repair was for the same thing as I had it in for a year ago. I thought it would take about the same amount of time but was about an hour lon More

by hartfamhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 19, 2018

Pushy Came in for a tail light change and service guy was trying to sell me brakes and tires and was pretty pushy about if then got upset I didn't want to h More

by ELENA_JENKINS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Aug 21, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to write a review of your service visit with us. We perform a thorough vehicle condition inspection with every service visit -at no additional charge, no matter how minor the visit. It was noted that for safety reasons, your vehicle is due for new brakes and tires. Two components that are crucial to being able to operate your vehicle safely. We encourage you to visit us again for your next service visit, where we do offer a price match guarantee on parts and service!

August 19, 2018

Regular maintenance preformed Everything was quick and easy, from leaving car to pick up. A phone call was made when the car was ready, and all necessary info was given to me in d More

by pamkwaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek,
August 18, 2018

Well done Great first-time experience, Lovely shop, Jim the shuttle driver is wonderful! Work was done on time and as promised. Dillon's service plus the fre More

by michael.howe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
August 18, 2018

Routine oil change turned into more I planned on a routine oil change but because the car was at 70000 miles the mechanic did a more careful checkup. He found a broken spring. They talke More

by gmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vick
August 18, 2018

Service The staff is always kind and helpful when I visit this establishment. The environment is always clean and well kept. All the service staff are always More

by KRISTENPARADISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. employees only. I don’t remember their names.
August 17, 2018

Honest service work The service department has never tried to sell me service that is not required, but do inform me of my vehicle's immediate and future needs. More

by carstenshd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vick
August 17, 2018

Awesome Everyone is very informative ! Great team to work with. I trust them with my vehicle.They make sure that I am satisfied with the service I received! T More

by VERNELLCOLSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone at the service center
August 17, 2018

Great, friendly service Performed the 20K maintenance rapidly and to perfection. Check in and check out was easy. The waiting area was comfortable and I liked the coffee. More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon, Steve, Bailey
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