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Luther Westside Volkswagen - Service Center

St. Louis Park, MN

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1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

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August 23, 2018

Quick, polite and honest Only received excellent service after buying a new car here and having it serviced several times so far. Bought the car from Steve and I believe it w More

by PETER.T.SCHUBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Larch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

As always (3 years), perfect in every way. West side, from sales to service to scheduling to pick up, to clean pleasant surroundings, can’t be beat. The employees are also clean and pleasant! More

by JWCURRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tao
August 22, 2018

Skipped Add’l Note on Schedule During my regular maintenance schedule, I requested a vent clip that broke to be replaced but the service center did not perform any inspection or not More

by hank.brekke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thai Tao
Aug 23, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your most recent service visit with us. We reviewed the notes on your service visit for a 70K mile maintenance on your 2013 Jetta. Our notes show that you were given a $0 cost estimate on the repair of a broken dash clip/vent, but declined repair at this time. We appreciate your business, and look forward to helping you again in the future.

August 22, 2018

Superb service! At Westside, they demonstrate a professional service, they have knowledgeable representatives and a comfy lounge! I would highly recommend this center More

by inioluwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
August 22, 2018

Professional Service: Professional customer service with a concierge feel. The communication extended during the servicing of the vehicle was second to none. The experienc More

by jeff@tumalocreek.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Case
August 22, 2018

Yearly check up on leased Golf I have taken my cars to Luther Westside for a number of years for their servicing. As always, I found them this time to be knowledgeable, professional More

by KAYETPETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Case
August 21, 2018

good dealership clean and welcoming environment ever since purchasing my car new from them. Only downside was not enough sales people/manager available to answer que More

by oran1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
front desk cashier
August 21, 2018

Jetta Diesel Wagon I needed a car that could haul the family and be able to commute with. All the while getting mpg and being able to fit. More

by MDFAHRMAN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gervona Lynn (Jackson), Doug Karnuth, Brian Sommer, David Hartman, Brendan Chamberlin, Ben Illies, Jim Mccarty, Shari Moore, Vince Mcdonald
August 21, 2018

Five Star Service My service visit was completed ahead of schedule, and for exactly the amount of the estimate. The car was returned with a complementary wash and the More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
August 21, 2018

alway's excelent. the only place that's ever serviced my car is Westside. I drive a 1999 Beetle. They take great care of of my car and alway's have!!!!! More

by jacobsonjudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hartman
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