Back

Luther Westside Volkswagen - Service Center

St. Louis Park, MN

not yet
rated
1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

Sort by
October 11, 2020

The service was done in an efficient manner and within the time frame that was given to me at check in. The staff were all friendly, as usual More

by CHRISMADSEN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
October 11, 2020

work seemed to be done properly, but the care in delivery was subpar. coming back to a white car with greasy handprint on the handle is uncool, and the lack of care in delivery does give pause about the pre More

by natemoore197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre, Michael Blair
October 11, 2020

The service was great. What is not great is this review that requests a minimum of 25 words. Then on top of it, asking for my password. This is the last time that I will complete this type of review. Ap More

by jaophoto.olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
October 10, 2020

The service writer was friendly and very enjoyable to talk to. He checked to make sure all recalls were serviced. And wrote up my requests and made sure I understood all that was being done to my Tiguan. More

by SCPORTER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
October 10, 2020

Always courteous, competent, efficient, capable, skilled, qualified, proficient, accomplished, experienced, gifted, knowledgeable, wise, well informed, imaginative, inventive, original, astute, and there whe More

by C.HINRICHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrico , Nick Ciardelli, Rick Tedesco
October 09, 2020

Smooth drop off process for service on my 2019 Atlas. Westside provided me with a Lyft ride home, updated me with timely communications and had my vehicle ready before I anticipated. More

by seegoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 08, 2020

Advisor Jeremy N. was thorough and respectful. Service at Westside has always shine more than not. Everything was completed as I requested and I appreciated the recommendations and explanations. Communicatio More

by 2017Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy N.
October 08, 2020

Came in for mud flaps installation. Had an issue with price changing, but the sales rep fixed it immediately to my satisfaction. Rear Coil spring driver’s side was found to have snapped, so they replace More

by vwdavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 08, 2020

I truly appreciate all the help I have received for the last 7 years, which is when I moved back to Minnesota. My first car was a 1969 VW Beetle and my last car is a 2005 VW Beetle (which only has 26,000 m More

by PJHUELSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 08, 2020

The process of dropping off the vehicle, receiving and replying to text messages for communication, payment on line and pick up all work very well. More

by blind0
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
...
13
...