Luther Westside Volkswagen - Service Center

On time service. Good explanations. No contact payment available. Finished work in promised time frame. Waiting area comfortable. Computer area for distancing. Compliant with masks. available. Finished work in promised time frame. Waiting area comfortable. Computer area for distancing. Compliant with masks. More

Another enjoyable experience at this dealership. All staff in all departments have always been competent and accommodating per the reason for my visits. The entire facility is clean, bright and very wel staff in all departments have always been competent and accommodating per the reason for my visits. The entire facility is clean, bright and very well-appointed for customer comfort. More

Got in quickly, got my loaner vehicle, and was on my way within about 10 minutes. My car was ready when they said it would be that afternoon, and all four things were completed as promised! I love Westside within about 10 minutes. My car was ready when they said it would be that afternoon, and all four things were completed as promised! I love Westside VW. More

They did a great job making me feel like they were taking all the precautions necessary. The work was also done in a timely fashion. Thank you! all the precautions necessary. The work was also done in a timely fashion. Thank you! More

Purchased winter tires at Westside so swapping regular tires for winter is free. Great deal and the prices on tires was competitive. The tire swapping was carefully done and I'm quite particular. tires for winter is free. Great deal and the prices on tires was competitive. The tire swapping was carefully done and I'm quite particular. More

Service was awesome. I was extremely pleased that my repairs were done the same day. They got right on my vehicle, updated me throughout the day and returned the vehicle that afternoon. repairs were done the same day. They got right on my vehicle, updated me throughout the day and returned the vehicle that afternoon. More

Service was excellent, the diagnosis was unfortunate. Sadly the repair cost would equal almost the of the vehicle. This is a known issue for VW and resulted in a national class action lawsuit. It’s too b Sadly the repair cost would equal almost the of the vehicle. This is a known issue for VW and resulted in a national class action lawsuit. It’s too bad that our vehicle had 4K too many miles to qualify for the class action lawsuit. Disappointing that VW produced so many vehicles with cheap parts that fail. We have own multiple VWs in our life, but this will be our last. More

Service was great but please don’t change my settings!! The lights were taken off automatic which was a surprise on the highway and it was no longer in sport mode. Trivial but annoying. The lights were taken off automatic which was a surprise on the highway and it was no longer in sport mode. Trivial but annoying. More

They took care of my car...car was making a highly unusual noise..should have been picked up on by the very first person who started my car..didn’t I had to explain that it was Not a normal sound,,,an unusual noise..should have been picked up on by the very first person who started my car..didn’t I had to explain that it was Not a normal sound,,,and please have someone look into it. More