Luther Westside Volkswagen

Bobby and Jim were great, suggest you double their salaries. Luther typically has the best cost on premium used vechicles and the best trade-in values. Also, receptive on paying for the little thing salaries. Luther typically has the best cost on premium used vechicles and the best trade-in values. Also, receptive on paying for the little things and makes the buying experience easy. Example, we had a tire with wall damage, you purchased and installed a new tire. Car only came with only one key, you purchased another key and mailed to us. And all with no hassel. Think they are focused on sending the right message that in the future, will make us check Luther first, on our next purchase. Overall, good experience. More

This is my second sales experience with Brad. He is a delight to work with and both times has taken excellent care of my needs. I would have no problem referring friends or family to Westside and in part delight to work with and both times has taken excellent care of my needs. I would have no problem referring friends or family to Westside and in particular to work with Brad. More

I would recommend Luther Westside Volkswagen because of one person: Gervona Jackson. From my first phone call inquiring about the vehicle to the afternoon I drove off the lot, Gervona guided me through the one person: Gervona Jackson. From my first phone call inquiring about the vehicle to the afternoon I drove off the lot, Gervona guided me through the entire process. Gervona was knowledgeable, explaining every detail about the car, no matter how small and made me feel extremely comfortable purchasing the car. Because I had to travel over 200 miles to Luther Westside Volkswagen, my contact with Gervona was by phone. She was very reassuring about the quality and condition of the car. We handled 90% of the sale by phone and when I arrived, the car was even better than I expected. Gervona treated me with respect and made me feel like a friend of the family. Gervona made my purchase a truly enjoyable experience. That is why I would recommend Luther Westside Volkswagen for the quality of the vehicle and Gervona Jackson for being a true profesional. Sincerely, Richard Woodall More

helped me find a great car at a great price my salesperson jim was very helpful fiding the right car that i wanted and i did drive nine cars before i did buy one. salesperson jim was very helpful fiding the right car that i wanted and i did drive nine cars before i did buy one. More

I needed a used car for my daughter--her first--as well as a vehicle that could take the place of my totaled minivan for carrying things around. (BTW, I was rear-ended--not my fault:)). I had heard from as a vehicle that could take the place of my totaled minivan for carrying things around. (BTW, I was rear-ended--not my fault:)). I had heard from friends that Helton was someone I could trust and that he had excellent attention to detail. I chose to shop at this dealership because of his reputation. Helton talked with me about my requirements and showed me some cars that he thought might be suitable for me. Although I liked some of them, I didn't love any one of them. Helton didn't pressure me to settle. THAT was refreshing!!! Instead, he told me he would keep an eye for a car that would be perfect for me. It wasn't long before he called me to come back to the store. He had five more options for me to evaluate. I like two of them very much. Again, Helton was patient with me as I tried to decide which car was best. I decided on a car, bought it, and have been very happy with it. I bought a warranty, but I haven't had to use it because the car has been very reliable. I definitely had a great experience here and with Helton, and will recommend it to my friends More

Shopping for cars had never been something that I particularly wanted to do, or enjoyed doing, however, we have now purchased our last three cars with Helton and each time has been a very good exper particularly wanted to do, or enjoyed doing, however, we have now purchased our last three cars with Helton and each time has been a very good experience. The service he provided to us was excellent. He is very knowledgeable about different makes and models and very competently answers whatever questions we have. Helton was very helpful in finding the right cars for us. He cared about what mattered to us and never pressured us to buy. I don't have any reason to consider buying from anyone else and will definitely call on him the next time we need or want a car. More

Went to Westside to get service done on my Passat. I ended up leasing a 2013 Beetle. Awesome sales experience, Rich was incredible. Rich was able to get a great trade-in for my Passat and the choice o ended up leasing a 2013 Beetle. Awesome sales experience, Rich was incredible. Rich was able to get a great trade-in for my Passat and the choice of a Beetle for me was excellent. I've been looking at the new Beetle for a while, but didn't think I would be able to work out a trade with my vehicle. Rich was able to get me top dollar for my trade and made the buying experience completely pain free. It was the best car buying experience that I've ever had. The process was quick, they were honest and treated me very well. I had a very positive experience buying this car, something that I usually do not enjoy. Thank you very much, you've made me a very happy customer. More

I had a good idea of what I wanted before going to Westside. I had less than positive experiences at other dealers, but everyone I dealt with at Westside was friendly and cared about getting me exact Westside. I had less than positive experiences at other dealers, but everyone I dealt with at Westside was friendly and cared about getting me exactly what I had in mind. Rich addressed my inquiries in a knowledgeable, professional, and friendly manner. I felt taken care of and I look forward to future visits to Westside. More

Michele was excellent! Going in to VW I was looking to purchase my first car. I was nervous but knew I loved my first Jetta and wanted a second but wanted to see all my options. Michele was patient showin purchase my first car. I was nervous but knew I loved my first Jetta and wanted a second but wanted to see all my options. Michele was patient showing me multiple cars and letting me test drive them. We were literally there ALL day and she never pressured a sale. I brought my dad along to help with the process since I am green to the experience and I was very pleased that she addressed me though out the process. I have walked out of other dealerships because they address my father only, yet I'm the one signing the check. Michele was fantastic getting me into the exact car I wanted by exhausting all my options. She even scheduled my next day appointment to have my spoiler put on. I was more than pleased when I went to drive off the lot in my brand new car and I had a full tank of gas and a bag of goodies Michele had provided. Great experience all around! More

Jim is an outstanding service and support person that brings excellence to the VW auto industry. Our questions were well explained and provided confidences in our decision to move forward. Since then, we brings excellence to the VW auto industry. Our questions were well explained and provided confidences in our decision to move forward. Since then, we are very played and have no regrets with the choice we believe was best long term. In addition, Jim's commitment for follow up is outstanding. We believe we are in the best hands for keeping an extraordinary vehicle for many years to car with little or no issues. Jon Yeager More