Luther Westside Volkswagen

Overall experience was fantastic. I felt more comfortable than other dealership transactions I have experienced in the past. Only goof up was a slight mis-lable of the vehicle due to a 3rd party company they than other dealership transactions I have experienced in the past. Only goof up was a slight mis-lable of the vehicle due to a 3rd party company they use to post used vehicles on thier website. Overall I give a strong recommendation to Gervona More

This is the third vehicle I'v bought through Maura. She's very good. Really makes the whole buying experience one where you feel good about working with the sales agent. She's low/no pressure, and wil She's very good. Really makes the whole buying experience one where you feel good about working with the sales agent. She's low/no pressure, and will try to go that extra mile for you. You can't go wrong working with her. She's a pro. More

Jim was very helpful from the beginning. He gave me great details about the GTI, even though I did do some research beforehand, it was very helpful. He was very knowledgeable about cars in general, and VW's details about the GTI, even though I did do some research beforehand, it was very helpful. He was very knowledgeable about cars in general, and VW's in particular. I also appreciated the time he took to review key things about the car. I would definitely recommend going to Jim if you are looking for a new or used car. He will deal with you fairly. More

I went in with an unusual problem and they figured out what was going on. In spite of it taking longer than they had anticipated they did not charge me more than the quoted price and offered me a free ren what was going on. In spite of it taking longer than they had anticipated they did not charge me more than the quoted price and offered me a free rental cal. Travino was great to work with and kept me informed of what was going on. In addition, their service center is spotless. More

I just bought my first car from Steve E. at Luther Westside, and could NOT have had a better experience! I was completely terrified to make such a big purchase for the first time on my own, but Steve Westside, and could NOT have had a better experience! I was completely terrified to make such a big purchase for the first time on my own, but Steve walked me through the process in the best way possible, calming all of my fears. In fact, he made it a fun experience! I never understood people who claimed to "love" their cars. And then I drove away in my Jetta! I could not offer a higher recommendation for Luther Westside VW or Steve E.! More

Bobby was very helpful in my car buying experience. On the coldest day of the year he was running all over the dealership getting me the best service/deal as quickly as possible. I would recommend anyone the coldest day of the year he was running all over the dealership getting me the best service/deal as quickly as possible. I would recommend anyone looking for a new or used Volkswagon to go to this dealership first. More

We had been searching for a Tiguan in our area since October without any luck. In December we broadened our search to a 500 mile radius using the CarGurus website. That led us to Luther Westside Volkswa October without any luck. In December we broadened our search to a 500 mile radius using the CarGurus website. That led us to Luther Westside Volkswagen, where we found the vehicle that met all of our criteria at the right price - except it wasn't a Tiguan, but a Touareg! I called the dealership and spoke with Helton Cerqueria. Helton walked me through the process of buying an out of state vehicle over the internet. He was very friendly and answered all of my questions, which made me more confident in getting a deal done. A week later my wife and I made the almost 300 mile trip (one way) to Luther for a meeting with Helton. What struck me when we pulled into the lot was the sight of our Touareg, parked right in front and freshly detailed - it was an awesome sight. Helton was so easy to work with - very knowledgeable, professional, and laid back. He made the process easy and it was a pleasant experience. But there were three things in particular he did that made an impression on us: 1) We arrived almost an hour early, he changed his schedule to meet with us right away. 2) At one point in the negotiations, he didn't hesitate to meet an important request. 3) We arrived with one vehicle and were leaving with two - he drove his vehicle ahead to lead us back onto the proper freeway heading home, which put our minds at ease (even with a navigation system). Those three acts spoke volumes about Helton, the person and his servant-like attitude, and the quality of people at Luther Westside Volkswagen. We now know where to look first for our next vehicle. More

We were referred to Michele by a customer who have bought more than 2 VW from her. My husband contacted Michele wanting to test drive a used Golf in inventory. When we got there, we found out that the car more than 2 VW from her. My husband contacted Michele wanting to test drive a used Golf in inventory. When we got there, we found out that the car was just sold. She arranged for us to test drive a Jetta and a Golf and while we were doing that, she found another option for us. We came back after our test drive and were told that there's a used 2013 Golf coming in the following week and would we be interested. The price quoted to us was so good, we had to put a downpayment to hold it for us. Anxiously we waited. Michele kept us posted on the status of the car and sent us pictures and information about the car as soon as it arrived. The whole process took a week and we love our new purchase. Thank you, Michele and the staff at Luther Westside for a wonderful experience. More

Everyone involved from the set-up of appointment, Brian the service advisor, the shutttle drivers were all professional, efficient, and courteous from beginning to end. the service advisor, the shutttle drivers were all professional, efficient, and courteous from beginning to end. More

I was looking for a Volkswagen Golf R and I had some very specific requirements as far a preferred equipment and colour. Luther WestSide Volkswagen had the model in the colour and equiped just the way I want specific requirements as far a preferred equipment and colour. Luther WestSide Volkswagen had the model in the colour and equiped just the way I wanted. Jim Southwell made the whole buying experience painless and even picked my wife and I up at the airport the day we flew in to get the car. I was bringing this car back to Canada and Jim knew exactly what paperwork I would need to get an export stamp on the title when I crossed the border. Great car, great price and great people to deal with. More