Luther Westside Volkswagen

I was lucking nearly 1/2 year for a car. The market was full of everything but not really " THO ONE". 2 month ago I finally decided it will be a Mercedes ML350. After several nights searching the internet full of everything but not really " THO ONE". 2 month ago I finally decided it will be a Mercedes ML350. After several nights searching the internet I realized thats would't be easy to get the right car with the right color in and outside end all the feature. Two weeks ago I get frustrated and started to look for other cars too (again). The same day I found my perfect car 2013 Tuareg V6. Everything was perfect on the car until I realized this car is in Minneapolis 1400 miles away...... It took me two calls (with a very friendly dealer), online flight/ hotel booking and 24 h later until I was in front of my dream car.The rest went very professional. It was just perfect, even the 1400 miles drive back home was fun in this VW. I would recommend everyone to check out westsidevw.com for cars with best rates. Several friends were immediately interested in your company and maybe they can also find a dream car like me. Thanks Helton........140.6 forever More

In my opinion, I already had the best car I was ever going to get - a 2003 VW Golf. Unfortunately, I lost it a few weeks ago due to the icy roads of Minneapolis. It took me a few days to get over the sh going to get - a 2003 VW Golf. Unfortunately, I lost it a few weeks ago due to the icy roads of Minneapolis. It took me a few days to get over the shock and start looking for another car. I knew right away that I wanted to stick with Volkswagen. I checked out all the dealerships and private sellers within a 100 mile radius of Minneapolis and St. Paul. Luther Westside ended up being the obvious choice. They had the best selection of cars and many of them were within the price range I was looking for. I called thier location and talked to Helton Cerqueira. He was very informative about the specific cars I was interested in. Because of my no-car situation, it took me a few days be able to set up a test drive. Until then, Helton kept in touch to let me know the car was still available and ready when I was. When I finally made it there, he took the test drive with me and ran through the specs of each vehicle. Helton was very easy to talk with and never made me feel pressured to make a purchase or spend more money than I was comfortable with. The whole experience went swimmingly, I feel satisfied, Helton was great, AND I drove away in another VW Golf! More

Superior Service!!! Five Stars ALL The Way!!!!! My Husband bought me a 2013 Passat Loaded for Our 23rd Anniversary.. Michele Made it so easy with all her Knowedge and Superior Service..The Staff at Lu Husband bought me a 2013 Passat Loaded for Our 23rd Anniversary.. Michele Made it so easy with all her Knowedge and Superior Service..The Staff at Luther Westside made the whole experience so much fun and Michele made the process so smooth. I got to drive my car right off the Showroom Floor..what a treat!! If you want the "Best in Service and Knowledge" you Have to go to Luther Westside VW!! Thank you to Michele Pogue and the Entire Staff of Luther Westside VW, I LOVE My 2013 Passat!!!!! More

I purchased a used car I'd found listed online. When I first phoned in to enquire, Helton was helpful and ready to set up a test drive on short notice; he had the vehicle ready to go when I came by an hou first phoned in to enquire, Helton was helpful and ready to set up a test drive on short notice; he had the vehicle ready to go when I came by an hour later. Test driving went smoothly, and Helton was prepared with any information I wanted—we discovered only one minor issue, with the sound system, and he arranged to have that fixed once I decided I wanted to buy. Financing and the final purchase went off without a hitch—all in all, I was very happy with the experience. More

I know now by experience why this dealer is #1 in the nation on Volkswagon. What a great experience with Doung K. and all they people I talked to there. They made a fair offer on my trade and had just th nation on Volkswagon. What a great experience with Doung K. and all they people I talked to there. They made a fair offer on my trade and had just the car I wanted. Thanks again for such a great experience. If I was to by a car again I would make the 8 hour trip again. More

I went to Westside with my boyfriend a few months when he was looking for cars and worked with Jim, and so we came back when it was my turn to buy a car. Jim did a great job in helping me find a good car th was looking for cars and worked with Jim, and so we came back when it was my turn to buy a car. Jim did a great job in helping me find a good car that was in my price range. WOuld definetly come back and recommend. More

I needed help coordinating windshield replacement with repairs; everyone worked together to get things done right and on time. Thank you. I will be back. repairs; everyone worked together to get things done right and on time. Thank you. I will be back. More

I went to get a part replaced under warranty. The service was timely but they forgot to clear the codes so my check engine light was still on. Mostly just inconvenient to go somewhere else to get it cleared. was timely but they forgot to clear the codes so my check engine light was still on. Mostly just inconvenient to go somewhere else to get it cleared. More

I needed a new "company car" and went into Car.com to find one. After a couple days I decided between 2, one of which was a Kia Sorento at Luther Westside Volkswagen. The two vehicles were alm Car.com to find one. After a couple days I decided between 2, one of which was a Kia Sorento at Luther Westside Volkswagen. The two vehicles were almost identical in all aspects, yet Luther's was advertising theirs $1,500.00 less. I called the dealership and spoke with Jim Southwell who was very professional and willing to work with me and my schedule. Jim exceeded my expectations and I am very satisfied with my Kia and the service I received. I grabbed a couple of Jim's cards to pass along to my friends. More

I found this dealer online. I live 360 miles away. Working with Bobby S. I was able to work out a very satisfactory deal on a 2012 CPO Touareg TDI. Bobby made the deal work. As we were working on th Working with Bobby S. I was able to work out a very satisfactory deal on a 2012 CPO Touareg TDI. Bobby made the deal work. As we were working on the deal I asked and was told that the Touareg had no dents. I was very surprised when I got there that there was one somewhat large ding on the roof near the rear tailgate. Something heavy had hit the roof. The damage went through the paint. I was told they hadn't seen the dent or it would have been fixed! After negotiations with a gentleman I believed to be a Sales Mgr I was finally offerd $150 to cover the cost of my taking the vehicle to a paintless dent removal guy myself when I got home. I didn't think $150 would fix it and it didn't. The dent could not be totally removed by a local technician with 15 years experience. The only way to fix it is to repair and paint the roof and $150 would not cover the cost. I lowered the overall rating because of the dent issue and how upper management handled it. More