Luther Westside Volkswagen

Jim Southwell is an absolute professional! He is an excellent salesperson and gentlemen. Let me tell you, I hate car salesmen, but, Jim is the absolute best. He makes purchasing a car a pleasure. Thank excellent salesperson and gentlemen. Let me tell you, I hate car salesmen, but, Jim is the absolute best. He makes purchasing a car a pleasure. Thanks Jim!! More

This is my 9th car from Westside VW and my 3 car from Helton. The dealership is great but Helton's attention to detail, willingness to listen, and selling me what I want is what put me over. I would re Helton. The dealership is great but Helton's attention to detail, willingness to listen, and selling me what I want is what put me over. I would recommend him to friends and family!! More

I highly recommend Helton Cerqueira! I just bought my second car from him last week. Since purchasing my Passat from Helton a few years ago, I have had my eye on an VW Eos. When one popped up online with second car from him last week. Since purchasing my Passat from Helton a few years ago, I have had my eye on an VW Eos. When one popped up online within my price range at Westside VW, I emailed Helton to see if he wanted my Passat for the Eos. Within minutes of receiving the email, he called me and we had an appointment the next day. During my appointment, we found a different Eos that was a lease return with low miles that I bought that night! I was just over halfway through my loan with the Passat and did not know much about trading it in before it’s paid off, but Helton and Craig Erickson explained how it worked and the transaction was seamless. My loan interest rate was better, my car payment lower and my car insurance even went down. Helton is an exceptional member of the Westside VW Team who genuinely cares about finding you the perfect car! I appreciate his no hassle nor pressure sales approach and his perfect follow-up and communication. He truly went above and beyond with service and details to make sure my car was perfect upon delivery. I love it!!! Now, I just wish this MN Winter would turn to Spring so that I can drive with the top down on my VW Eos! :) More

November 2012 I am very happy with my experience with November 2012 I am very happy with my experience with David Hartman in connection to leasing a Jetta. Since September I had been in the process of November 2012 I am very happy with my experience with David Hartman in connection to leasing a Jetta. Since September I had been in the process of looking for a Nissan Versa S (manual) and the process was unbelievable. None of the local dealers were able to get the product despite some making promises in order to get me into a showroom. For the past two weeks I had been talking to dealers in Chicago, and I put a deposit down on two different cars with two different dealers, but each deal fell through either because the dealer “lost” or “damaged” the car or the dealer changed their pricing at the last minute. On Friday of last week I found a third black manual Versa S in Chicago, but the dealership was so difficult to work with that I eventually gave up on the idea of flying down to Chicago to pick it up. Despite having loan approvals from four different banks, I couldn’t buy a Versa. When I called David, things became a lot easier. He had the exact model I was looking for and the sales process could not have been smoother. Thank you David. Ben More

I had a wonderful experience. The sales staff was extremely friendly and helpful, even staying a few minutes late so I could test drive the vehicle I was interested in. They were very transparent, e extremely friendly and helpful, even staying a few minutes late so I could test drive the vehicle I was interested in. They were very transparent, encouraging me to take the vehicle to an independent mechanic when I asked about that possibility. The mechanic I took the car to was so impressed with the condition of the car and all the recent improvements that had been made, he wanted to know what dealership I was working with. The whole experience was very pleasant and such a welcomed relief after a somewhat intimidating experience of looking for a used car. I feel so good about my purchase and would start at this dealership if ever I needed a used car again. A top-notch group!!! More

Fantastic working with you once again Brian. This is our 3rd vehicle with him and soon to be 4th. We love having a relationship with him and having him assist us with a process that we truely are not very c 3rd vehicle with him and soon to be 4th. We love having a relationship with him and having him assist us with a process that we truely are not very comfortable doing. Brian loves what he does at VW and it shows in his smile and voice. He had a specific car ready to go for me when I came in and of course, I changed my mind on some details. Brian got me the exact car I wanted and had it expedited so I could take it home that night. Now that's great service. Thanks a million. More

Each time I come to this dealership, whether I walk in the front door or drive into the service garage, I am always acknowledged by one of the staff within a few seconds. The staff are always professiona the front door or drive into the service garage, I am always acknowledged by one of the staff within a few seconds. The staff are always professional and friendly. This is the 3rd vehicle that I leased with this dealership and each time I have worked with David Hartman. He is a great salesman, he asks questions to see what my "needs are this time". He explains all the features and benefits of owning a VW compared to other brand vehicles of the same style that I have been looking at (ie: Tiguan, Escape, CRV etc.) David explains all of the buying, leasing options, advantages and disadvantages, he sits in the car with you and explains all of the features and how they work. He treats you as you are part of his family. David is not a pushy salesman, he lets you contemplate, think and he checks back to see if you have other questions to help you make a decision. He makes the buying/leasing process easy and smooth. I would recommend David Hartman and Luther Westside VW to anyone who is interested in a great experience. More

Flew all the way from MI to purchase a 2007 BMW 328i coupe with the sport package. The car was exactly as they said it was, and Bobby even picked us up from the airport! When I got there they had all th coupe with the sport package. The car was exactly as they said it was, and Bobby even picked us up from the airport! When I got there they had all the paperwork ready, and made the process go as smoothly as possible. I was impressed that they had even applied for new plates and transferred the title over to my name, so I had nothing left to worry about. I would definitely recommend Bobby and the team at Luther Volkswagen. More

I initially went in to look at a black 2005 Passat Wagon but saw the 2007 one and bought that one instead. Bobby was great to work with, got me enough for my old truck to get the deal. Oh yeah, GO CUBS! but saw the 2007 one and bought that one instead. Bobby was great to work with, got me enough for my old truck to get the deal. Oh yeah, GO CUBS! More

From the very start, Nick Reynolds immediately made me comfortable he was smart without being pushy...he simply pointed out the differences in the VW models and he was knowledgable about other cars as wel comfortable he was smart without being pushy...he simply pointed out the differences in the VW models and he was knowledgable about other cars as well, which came in handy as I had already been to BMW, Lexus, Toyota and Honda. I had initially come in to test drive a few different models. Nick was quick to point out the different features and showed me how to use the technology available on the cars. I really had no intention of buying a Passat TDI, then I drove it, and loved all the features, especially the gas mileage and low emmissions-my other choice was a Prius. No doubt I made the right decision in buying the Passat, there is no comparison. I love it! Nick has followed through by calling me to see how I am doing, and he again, was able to answer every silly question that I have had so far. Very good salesman and dealership. Would highly recommend Nick and the team over at Westside. More