Luther Westside Volkswagen

I spent a month trying to find used car that will fit needs of our family. I came here to look at used SUV but then I've found out that they have couple of VW Passat's in great condition and for affordab needs of our family. I came here to look at used SUV but then I've found out that they have couple of VW Passat's in great condition and for affordable price. I drove the previous generation of Passat and know I this car. Mikhail helped us to choose one that we need. Also he took each car and drove it to the dealership's front door because it was slightly raining - and my wife and out little daughter came with me. We really appreciate it. We spent the rest of the day preparing car insurance and other paperwork. Also these guys stayed after 5pm (on Saturday) to finish the deal - so we didn't have to return on Monday. I'm enjoying the car - we have 5 days (500 miles) to return it - and this is awesome! Also we have 2yrs (24k miles) extended warranty - that makes me feel comfortable and happy with new buy. Thank you again! More

He is friendly. When we are confused about which one to choose a car,he will give us a great choice and also tell us reasons why choose this car. choose a car,he will give us a great choice and also tell us reasons why choose this car. More

Great experience overall. From the moment I walked in the door to the time I exited with my new vehicle. Everyone was friendly, understanding and accommodating. Will definitely go back to Westside VW f the door to the time I exited with my new vehicle. Everyone was friendly, understanding and accommodating. Will definitely go back to Westside VW for my next vehicle purchase. More

They took care of me as soon as I pulled my car in. They explained what they were going to do to the car and it was down right around the time they gave me. explained what they were going to do to the car and it was down right around the time they gave me. More

Helton Cerqueira provided excellent customer service on a level beyond the normal experience. As a realtor I am aware of how important customer service is and when I align with partners it's because they pr level beyond the normal experience. As a realtor I am aware of how important customer service is and when I align with partners it's because they provide that level of service. Helton Cerqueira and Steve Evans collaborated to provide an extreme level of customer service, the lease terms they offered my relocating buyers coincides with the term of their stay and by collaborating with the management and the dealership my buyers got exactly what they needed at a great rate! I only give excellent customer service ratings to a very few deserving businesses and I applaud both Helton and Steve for their professional attitude and for putting the needs of the client first and working hard to make things happen for them. Needless to say, I will be referring all my clients to this dealership going forward but especially to Helton and Steve for their exemplary service and kindness to my clients! Bravo! More

The used car we came to see had already been sold. Steve answered all our questions about the CC model. When we told him there was one at another dealership he called a friend there and gave us his name. Th answered all our questions about the CC model. When we told him there was one at another dealership he called a friend there and gave us his name. That car had been held by a deposit earlier that day so we went back to Steve 2days later to talk about a new one. He told us his friend had called and the other deal fell through so the car we wanted was available at the other dealership. He was very gracious and we would have bought a car from him. More

I came because Luther was running a free "lights out" deal where they'd turn off my dashboard lights and tell me how to keep them off. I had a wonderful experience here! Such a friendly environment out" deal where they'd turn off my dashboard lights and tell me how to keep them off. I had a wonderful experience here! Such a friendly environment and I didn't want to leave! I've had alot of experience getting my Beetle serviced at different places but Luther Volkswagen was the best place yet! More

Nick went well beyond what I expected in locating a car I really wanted and could afford. He listened to my needs and wants. He really worked hard in getting a quality car within a budget constraint I set ou really wanted and could afford. He listened to my needs and wants. He really worked hard in getting a quality car within a budget constraint I set out. Very helpful in helping understand the new car that I purchased to get the most out of it right away. Only thing I wish was a little better price cut on the year end models that were in line with some of the other local dealerships as posted on the web. My experience with Nick was superb and would highly recommend working with him and dealing with with Westside VW. More

Buying a vehicle can be an extremly stressful experience but at Luter Westside VW they made it easy by being informative and professional. My husband got the type of truck he had been wanting at a great pri but at Luter Westside VW they made it easy by being informative and professional. My husband got the type of truck he had been wanting at a great price. The Salesman Steve was easy to talk to and had an answer for every question i had or found the answer within minutes. He had a great personality and took good care of us while waiting for all the financing to take place. The sales manager Tami was very friendly and kept checking on us to make sure we were being taken care of. Jason who helped us with financing was wonderful, he gave us some great advice when it came to financing and did an excellent job at up selling the extended warranty. When its my turn to get a new vehicle next year i will be going to this dealership first and I would send all my friends and Family to Luther Westside VW. Thanks for the great experience! More

Great experience friendly people everything was explained with great detail all questions were answered would tell other people to go check out West side Volkswagen with great detail all questions were answered would tell other people to go check out West side Volkswagen More