Luther Westside Volkswagen

Went there to get a 50000 mile service on my 2011 Jetta and after talking to David, I ended up buying a new 2013 jetta! Awesome customer service, I can tell he really cares and I will tell everyone! than and after talking to David, I ended up buying a new 2013 jetta! Awesome customer service, I can tell he really cares and I will tell everyone! thank you so much! He explained my options and I got the things I was missing from my 2011. Alloy wheels and heated seats! Very happy with my purchase. More

I was planning to buy a new Audi A6 and while researching the vehicle and its availability on the internet I noticed that Westside VW had a number of late model low mileage cars at very attractive pricing. the vehicle and its availability on the internet I noticed that Westside VW had a number of late model low mileage cars at very attractive pricing. The vehicle I was interested in was only one year old, with low mileage and looked like new. The sales associate my wife and I dealt with, Jim Southwell, was very knowledgeable about the features of the vehicle, persuasive in his explanation of the benefits of buying a used low mileage vehicle versus a new one, paid close attention to my wife and her questions, and was a friendly likeable person. I had a preconceived notion that buying a used car would have a high pressure sales process, but it was not like that. Our buying experience was low pressure; they gave their best price first, which was in line with what I expected to pay; and the value of my trade in was fair. As a result of my experience, I would recommend Westside VW as a good place to go for a wide selection of new and used vehicles, a knowledgeable sales staff who are low pressure, and very competitive pricing. More

5th purchase from Westside going back to the 70's. First new car purchase for my wife. She test drove 3 different types of VW's over 3 visits in a weeks time. Never felt any pressure from Kurt, answer First new car purchase for my wife. She test drove 3 different types of VW's over 3 visits in a weeks time. Never felt any pressure from Kurt, answered all questions we had and some we hadn't thought of. We got fair value for or 15 year old Beetle and a great price on our new one. I know their service department is good, we got 110.000 miles and over 10 years dependable service from our last VW. Thanks Kurt Scott & Nancy More

Overall very pleased with the service provided. Bobby was a very friendly associate to work with and gave is fair pricing. Was concerned when a part hadn't been changed when we were told it was, but I brough a very friendly associate to work with and gave is fair pricing. Was concerned when a part hadn't been changed when we were told it was, but I brought it back and they fixed it at no cost and also provided me with a free rental to drive while the work was being done. Definitely recommend Bobby and Westside! More

I came in on 02/11/14 for a blower fan malfunction in my 2012 cc VW ..my vehicle was at the 30,000 miles. So the informed me I was eligible for 30,000 mile service at no charge. I was give a ride to my g 2012 cc VW ..my vehicle was at the 30,000 miles. So the informed me I was eligible for 30,000 mile service at no charge. I was give a ride to my gym which is about .5 mile away and also picked up at conclusion of performed service. All staff was friendly and entire experience was awesome. Thanks!!!!!! More

My husband and I always dread going to car dealerships. Our experience with Kader however, was very pleasant. We certainly appreciated not being pressured and not having " what can we do to get you to bu Our experience with Kader however, was very pleasant. We certainly appreciated not being pressured and not having " what can we do to get you to buy this vehicle today?" lobbed at us. We were treated with respect and treated very well. Thank you Luther VW! More

I thoroughly enjoyed my experience with Luther Westside Volkswagen. My salesperson Helton was prompt in responding to my internet inquiry and in setting up an appointment for a test drive. Helton was effec Volkswagen. My salesperson Helton was prompt in responding to my internet inquiry and in setting up an appointment for a test drive. Helton was effective in explaining the car's features without being pushy or aggressive. In this way, he made me feel comfortable in my purchase, not hassled or pressured. Helton made the process less intimidating, allowing me to know I was in control of the purchase. I could tell he was looking to serve me as a client and not as an easy profit. I would definitely recommend Helton Luther Westside Volkswagen to anyone. I love my new car! More

Both Brian & Bobby were a delight to work with. Thank you for a pleasant and overall easy going experience. If I will need to purchase another vehicle I will most certainly go and see the friendly folks you for a pleasant and overall easy going experience. If I will need to purchase another vehicle I will most certainly go and see the friendly folks at Luther again. More

I bought a certified used Passat three days ago. When I went to set up the XM radio, an error code of Antenna: A problem has occurred showed up. I took it to Westside VW to get the antenna fixed. Two and went to set up the XM radio, an error code of Antenna: A problem has occurred showed up. I took it to Westside VW to get the antenna fixed. Two and a half hours later, they told me it was fixed and I was good to go. I got in the car and the same error message appeared. I'm not sure what they actually did for 2.5 hours? The gentleman told me they would have to order a new XM radio module, and I would have to make another appointment once the part is in. I don't know when the part will be in or when my appointment will be. It is a little frustrating that I just bought a certified used vehicle and I have to return to the dealership at least twice in the first week of owning. More

Buying my first car was a completely new experience to me, and it was quite stressful too. But I received great help and was able to feel confident and very certain about my purchase. The price and qualit me, and it was quite stressful too. But I received great help and was able to feel confident and very certain about my purchase. The price and quality of the car was both really good; I got a lot of car for the money! I absolutely loved the service, and I would not be afraid to recommend Luther Westside Volkswagen to any of my friends. More