Luther Westside Volkswagen

I was interested in a used passat but i wasnt sure what year after visiting Luther Westside and meeting Steve Evans all my questions were answered, I normaly dont like the process of buying a car but steve year after visiting Luther Westside and meeting Steve Evans all my questions were answered, I normaly dont like the process of buying a car but steve and the team at luther made it very quick and painless. The finance team helped me find the best deal that worked with me and was very patient with my indecision on a few items. I will recommend Luther Westside VW to anybody that is looking for a great dealership to work with. More

This is my fourth vehicle purchase from Westside. Their prices and value are great! Jim Southwell explained everything fairly and honestly which we greatly appreciate. Jim and Westside is the only dealer prices and value are great! Jim Southwell explained everything fairly and honestly which we greatly appreciate. Jim and Westside is the only dealer I look at, no matter what brand car you are looking for! Jim even went beyond the sale to help me ship one of our cars to our son in LA which was greatly appreciated. I highly recommend them. More

I just purchased my 4th car from Maura and will never buy from anyone else unless I'm forced to. Maura has the uniqe ability to figure out exactly what the customer wants and needs. As a sales professional m from anyone else unless I'm forced to. Maura has the uniqe ability to figure out exactly what the customer wants and needs. As a sales professional myself, I appreciate the knowledge and attention to detail that Maura brings to every transaction. More

My experience in purchasing a car was second to none. Nick Reynolds did a AMAZING job in finding the car we wanted, test driving and meeting our needs. The sales manager Marc Carden greeted us as if we h Nick Reynolds did a AMAZING job in finding the car we wanted, test driving and meeting our needs. The sales manager Marc Carden greeted us as if we have been friends for years. Going through finance with manager Chad Bender was about as painless as possible. A truly great experience! More

Fast and simple service. I saw the car I wanted and was able to test drive it and buy it according to my schedule. Bobby was very flexible, willing to help, answered all of my questions and was so friendly able to test drive it and buy it according to my schedule. Bobby was very flexible, willing to help, answered all of my questions and was so friendly! The only negative part about my time at the dealership was with the business manager, Craig Erickson... He came off kind of short with me. I went in to get my vehicle later at night since I had to go after work so it was towards closing time. This was the first car I ever purchased so I was new to the process and the extra warranties and coverage options, etc. He explained them all to me very clearly but after I declined he seemed angry and confused as to why I wouldn't purchase one since it was such a good deal. I didn't find it necessary but he kept pushing it until the very end. Just kind of made everything awkward and I felt uncomfortable. I know he is doing his job giving me the options that are available to me but it was pushed a little too much in my opinion! Other than that, I had a great experience and would recommend others to the dealership! More

Traded in 2 cars on a brand new GTI w/Autobahn package. Left my tools in one of my trade-ins. After contacting my salesperson and New Car Manager and notifying them, neither one of them could even be bothe Left my tools in one of my trade-ins. After contacting my salesperson and New Car Manager and notifying them, neither one of them could even be bothered to return my phone call. The tools disappeared and nobody even acted as if they cared! Pretty irritating after you spend over $30,000 on a car! I would not recommend this dealer to ANYONE, they made zero attempts to remedy the situation.. More

Excellent experience overall. No high pressure or fast talking. The trade in was done very professionally and quickly. Our first visit to this dealership, but likely not our last. talking. The trade in was done very professionally and quickly. Our first visit to this dealership, but likely not our last. More

I have been here twice for service and will NEVER go back again!! Brought my 2013 VW here to get the heater fixed that died on a -20 day, it was a Saturday and was told it would be hours before they could lo again!! Brought my 2013 VW here to get the heater fixed that died on a -20 day, it was a Saturday and was told it would be hours before they could look at it. Told them they needed to give me a car to drive since the car was only 4 months old. They did but the car had been driven by someone else and never cleaned. Got a call later that day that they needed to order a part and would be fixed on Monday. Tuesday I called to see when my car would be done and magically it was when I called. Told them I would be by after work to pick it up. It was sitting outside in the freezing cold, all the windows were frosted over inside and out. I was so angry that they would give me my car back at 6:00 at night and not even drivable. Spoke with the supposed service mgr on duty. He was like a dumb lost puppy. Offered then to take into the garage. Too Late pal!! More

The service I received from Luther Westside VW was great, although he did not initially introduce himself to my father and I, Kader was a great sales professional. He was very knowledgeable on the different although he did not initially introduce himself to my father and I, Kader was a great sales professional. He was very knowledgeable on the different vehicles available for purchase, and was also helpful in getting the car I purchased to meet the standards that we came for in including ensuring that minor dents were repaired and the car was cleaned prior to delivery at my home. I would definitely recommend Luther Westside VW to anyone looking for a new or used VW! More

I had a very positive experience with Westside VW. I will do business with them again. do business with them again. More